Gantry 4 save problem
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- Pawel
- Newbie
- Posts: 8
- Thanks: 0
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Hello,
i'm using Joomla 3.5, RT_Osmosis theme and of course Gantry 4.
Right now i making my site and stumble on a problem, which i cannot solve.
I have one Master theme and two overrides (for two languages). On Master theme i add custom logo. When i tried to turn off logo on one of the overrides - a cannot save it - click on Save button, everything goes fine, save is sucessful, close... and when i open this template again (override) - checkbox Logo and Custom Logo are marked.
I tied to purge cache, and nothing helps.
Can any one has such problem and found a solution (problem exists on Php 5.6 and php 7)?
Best wishes and thanks for any help.
Pawel
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- Joe Halleck
- Preeminent Rocketeer
- Posts: 5480
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- Never give up!
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Look at your php error_log and see if any messages are being posted.
Possible you have some type of permissions issue that is not allowing the save. - Magento - phpBB3 - Kunena - RokBridge Specialist
No Secure Tab posts unless requested.
Use the Thank You and Life Preserver Buttons!
Your signature is also great place for setup details...help us help you!
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- Pawel
- Newbie
- Posts: 8
- Thanks: 0
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Hello Sir,
thank you for answer. I've looked int error log and one and only error mentioned there is "Username and password do not match or you do not have an account yet." form several days ago.
Unfortunaltely I still cannot save dispite getting information that save is successfull.
i must add - when i change, for example, from Osmosis Logo to Custom logo - save accutally IS successfull and changes are visible, but when i try to disable checkmark - save (dispite getting successfull message) did not occur.
Pawel - Last Edit: 7 years 10 months ago by Pawel.
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- David Goode
- Preeminent Rocketeer
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- Web Designer and Host
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Hi Pawel,
Can you use the 'secure' option above post input to provide me with a temporary Super Admin access please and I will take a look to see what the cause may be.
Thanks
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
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- Pawel
- Newbie
- Posts: 8
- Thanks: 0
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This message contains only secure information that is visible to David Goode, moderators and administrators
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- David Goode
- Preeminent Rocketeer
- Posts: 17058
- Thanks: 890
- Web Designer and Host
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Hi Pawel,
Can you please take a backup and then update your template to the 1.7 version. This fixes problems with php7, which your server is running.
If this resolves your problem then please edit your first post in this thread by adding [SOLVED] at the start of the title and click on the icon and select the 'tick' icon. This lets the moderators know that it can be moved to the solved section.
Thanks for your cooperation
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
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- neotral
- Jr. Rocketeer
- Posts: 20
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Hi David,
I am having a simlar problem since updating Joomla, PHP and Gantry to the most recent versions. I am using Halcyon and when I change anything it does not save.
Wondering if you could please help me out as the logo is appearing twice on the website.
thx
Peter
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- David Goode
- Preeminent Rocketeer
- Posts: 17058
- Thanks: 890
- Web Designer and Host
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Hi Peter,
Can you use the 'secure' option above post input to provide me with a temporary Super Admin access please and I will take a look to see what the cause may be.
Thanks
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
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- neotral
- Jr. Rocketeer
- Posts: 20
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This message contains only secure information that is visible to David Goode, moderators and administrators
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- neotral
- Jr. Rocketeer
- Posts: 20
- Thanks: 0
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Just an update on my issue. I am running PHP7 which seems to be the issue. I have lost the ability to save or alter the template and have now resolved one problem, but now have lost my menu.
Not sure what else to try?
Peter
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