404 error when accessing Template manager
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- Simon
- Newbie
- Posts: 4
- Thanks: 0
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Hello
We have installed and is using the Lumiere template 1.9, site is working but we cannot access the template manager via Template->Styles, it says
404 cannot find component
The URL is
index.php?option=com_gantry&task=template.edit&id=12
That page do not state any more errors even with full errorreporting enabled.
I have fully updated system, Joomla 3.8.8
Gantry is 4.1.35
The thing is that when I disable the system gantry plugin, I can access the normal template manager page for the lumiere template. But not when gantry plugin is active.
I have tried to disable/enable the plugin and the modules to no luck. I have not tried a full reinstallation but would hope not do have to do that...I have the position module thing in global settings->template manager set to off...
what can I do?
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- Matt
- Preeminent Rocketeer
- Posts: 22291
- Thanks: 3228
- messin' with stuff
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Clear your Joomla system cache....
If that doesn't work, reinstall the Gantry 4 Component - SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Simon
- Newbie
- Posts: 4
- Thanks: 0
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thanks for the reply
I have already cleared the cache under system, and deleted all the cache there, even the expired ones...
And I tried to reinstall the gantry4, but did not uninstall it first.... I do not know if that makes any difference?
If I do this, is the correct way to first enable one of the other standard templates, uninstall the gantry 4 system under plugins and then reinstall it under extensions?
Is there any other place to look?
Best regards
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- Matt
- Preeminent Rocketeer
- Posts: 22291
- Thanks: 3228
- messin' with stuff
- just re-upload the Gantry 4 package, you do not have to uninstall it first
- SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Simon
- Newbie
- Posts: 4
- Thanks: 0
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Yeah, I already done that, no luck... I took the package from the lumiere link on your page...
I do see one strange thing though, should the framework have double posts in the manage addins?...see image
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- Matt
- Preeminent Rocketeer
- Posts: 22291
- Thanks: 3228
- messin' with stuff
- yeah, that's a little weird... go ahead and uninstall Gantry completely then reinstall it... you don't need to worry about switching themes first or anything
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The following users have thanked you: Simon
- SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Matt
- Preeminent Rocketeer
- Posts: 22291
- Thanks: 3228
- messin' with stuff
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If a thread is solved please edit your *original / first* post and place "[SOLVED]" (no quotes; but you do need the brackets) at the beginning of your post title. Changing the post icon to the Solved Checkmark is helpful too.
- SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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