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Latest Gantry update BREAKS install

    • CCDW's Avatar
    • CCDW
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    Latest Gantry update BREAKS install

    Posted 8 years 11 months ago
    • Hi,

      You recently fixed an issue on WPEngine relating to cache writes.

      To overcome the issue you added a cache location opton to Gantry.

      It appears that this location setting is being ignored and Gantry now tries to write cache objects to a default location.

      Consequently my installs are broken again.

      Here's the error - see secure.

      Can you confirm the latest Gantry update is causing this and when you expect to fix it.

      Thank you.

      Chris
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    Re: Latest Gantry update BREAKS install

    Posted 8 years 11 months ago
    • Note, you will not see the error if you navigate to the site as I have reverted to the previos Gantry version.
    • CCDW's Avatar
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    Re: Latest Gantry update BREAKS install

    Posted 8 years 11 months ago
    • any response ???
    • Damir's Avatar
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    Re: Latest Gantry update BREAKS install

    Posted 8 years 11 months ago
  • Re: Latest Gantry update BREAKS install

    Posted 8 years 11 months ago
    • Hi,

      That is very odd because we haven't touched anything cache releated in 5.2.4. So you're saying that 5.2.4 is broken but 5.2.3 is fine ? Can you please give me your WP login details so I could check it ?

      Thanks,
      Jakub
    • Remember to always post a link to the site you're having problem with.
    • CCDW's Avatar
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    Re: Latest Gantry update BREAKS install

    Posted 8 years 11 months ago
    • 5.2.3 is fine - but breaks if I update...

      I've posted the url to the error page, if you still need the login pls let me know.

      Thanks

      Chris
  • Re: Latest Gantry update BREAKS install

    Posted 8 years 11 months ago
    • Hi,

      Just like I said, that's very odd! Yes, please share the WP login and FTP so I could check what's going wrong. Also if you could paste me your custom cache location that you were using till now it would be great.

      Thanks
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    Re: Latest Gantry update BREAKS install

    Posted 8 years 11 months ago
    • Sorry for delay - you can find the cache path under Gantry 5 Settings

      Logins:
  • Re: Latest Gantry update BREAKS install

    Posted 8 years 11 months ago
    • Hi,

      Your SFTP login details don't work - can you please check them ?

      Thanks,
      Jakub
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    Re: Latest Gantry update BREAKS install

    Posted 8 years 11 months ago
    • This message contains only secure information that is visible to Jakub Baran, moderators and administrators

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