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500 Internal Server Error

    • Bridget's Avatar
    • Bridget
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    500 Internal Server Error

    Posted 9 years 4 months ago
    • This error has returned and I didn't do anything.

      So when changing ONLY layout anytime I hit "save" i get this error:
      500 Internal Server Error

      Oops, Gantry\Component\Request\Input::getJson(): Syntax error.

      Here's a screenshot:
      www.awesomescreenshot.com/image/843294/5...0a4b106ec5e0dfe2d1c3

      This is a pretty major issue and I hope something that can be fixed.

      Thanks!
    • Damir's Avatar
    • Damir
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    Re: 500 Internal Server Error

    Posted 9 years 4 months ago
    • Did you do anything with the files or renamed anything?

      Please post your URL, Username and Password in Secure Tab and i will take a look and maybe figure out what the problem is.

      FTP info with Username and password is also necessary ...

      For posting sensitive information you hit the Blue Reply Button and then you will see Secure Tab. Post all info that is sensitive in there, only Fellow Mods, Staff and I can see that!
    • Last Edit: 9 years 4 months ago by Damir.
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    • Bridget's Avatar
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    Re: 500 Internal Server Error

    Posted 9 years 4 months ago
    • No I did not. Instructions to access are in Secure

      THANKS!!
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    Re: 500 Internal Server Error

    Posted 9 years 4 months ago
    • n/m wrong forum
    • Last Edit: 9 years 4 months ago by djaver.
    • Damir's Avatar
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    Re: 500 Internal Server Error

    Posted 9 years 4 months ago
    • Bridget's Avatar
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    Re: 500 Internal Server Error

    Posted 9 years 4 months ago
    • I had that same problem on 5.2.3 When I upgraded to 5.2.4 it worked for a day and then it started happening again.
    • Damir's Avatar
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    Re: 500 Internal Server Error

    Posted 9 years 4 months ago
    • Damir's Avatar
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    Re: 500 Internal Server Error

    Posted 9 years 4 months ago
    • The problem is in custom html particle in header when you take out " " from the class the save will work i tried this on my own install and its working fine so its isolated case!

      I upgraded the template and gantry to 5.2.5 and that didn't solve anything i have one thing to ask you to do backup the custom directory and erase it then go to the layout and save it and then add custom html to header and that same code in it and see if the error will happen again....
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    Re: 500 Internal Server Error

    Posted 9 years 4 months ago
    • Wow that is weird. You are right about the quotation. I will try to do as you suggest sometime tomorrow but that is the issue. what's really odd is that the custom html is still rendering my class without the quotations. It's not cache either as I cleared both browser and site.

      Thanks!
    • Last Edit: 9 years 4 months ago by Bridget.
    • Damir's Avatar
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    Re: 500 Internal Server Error

    Posted 9 years 3 months ago

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