RocketTheme - TOPIC: Gantry Admin Settings Not Accessible (2/3)

Welcome Guest! Login

0 items Join Now

- Charlie B
- Jr. Rocketeer
- Posts: 30
- Thanks: 0
Re: Gantry Admin Settings Not Accessible

Posted 12 years 7 months ago
- This is very frustrating. Instead of Gantry rewriting everything in the admin panel isn't there a way to make the controls standard joomla ones? I think a lot of us would rather the admin be just simple dropdowns and radio buttons than to have it break after every Joomla update.
#799779
- Dianne Henning
- Jr. Rocketeer
- Posts: 48
- Thanks: 0
Re: Gantry Admin Settings Not Accessible

Posted 12 years 7 months ago
- JoshG951 wrote:
  Found the solution.
  
  I had to un-install Gantry, including the template, completely and re-install. I also reinstalled the Joomla update.
  
  Now all the buttons work again
  
  I did the same, un-installed Gantry, including the template, completely and re-installed, and it worked. I did not reinstall the Joomla update.
  
  I did lose my settings.... (logo, copyright, colors, etc.) I am still in the early phase of production, so it wasn't too painful.
  
  UPDATE: This did not work. After a few days I came back to this site and the same problem exists.
- Last Edit: 12 years 7 months ago by Dianne Henning.
- Served as: Joomla! Community Leadership Team Member, Co-Lead Editor, Joomla! Community Magazine, Open Source Matters Board Member 2010-13, JWC13 & JWC14 Organizer, JoomlaDay Boston Organizer
#801191
- Dan221
- Jr. Rocketeer
- Posts: 31
- Thanks: 1
Re: Gantry Admin Settings Not Accessible

Posted 12 years 7 months ago
- Same problem here after updating to Joomla 2.5.4 and Gantry .19. In my case the problem was, that the Gantry framework was .19, the Gantry template in Version .16
  
  So I had to update the framework via joomla installer
  and after that to download the template from the gantry website and upload it without deinstalling the old template.
  
  Custom css is affected but the backend work properly again.
#803299
- Peter KORTGE
- Hero Rocketeer
- Posts: 359
- Thanks: 3
- Company Owner
Re: Gantry Admin Settings Not Accessible

Posted 11 years 1 month ago
- Hi:
  
  I'm now having the same problem with one of my sites iWorld .
  
  Joomla!/RT details are:-
  
  Joomla! v3.1.5
  Gantry v4.1.17
  RokNavMenu v2.0.4
  
  Problem appears to have occurred after I installed RT Acacia v1.0 a few days back. Site was OK before then. And I've now uninstalled ALL other (old) RT templates except RT Metropolis v1.3 which is the template the site is currently running.
  
  I've re-installed Joomla! (uploaded & extracted full Joomla! v3.1.5 package), re-installed fresh gantry_joomla_framework-4.1.17. AND RokNavMenu, but still can't get the Gantry buttons to work in Template Manager
  
  Any ideas?
- Great minds discuss ideas; Average minds discuss events; Small minds discuss people.
#1024066
- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
Re: Gantry Admin Settings Not Accessible

Posted 11 years 1 month ago
- hi all,
  
  apologies that there has never been a response from our team.
  
  @peter or anyone who still has a problem, feel free to send me your link and details via pm to take a closer look.
  
  thanks, kat
- Kat05 / QA Lead & Support / Germany
#1024085
- Peter KORTGE
- Hero Rocketeer
- Posts: 359
- Thanks: 3
- Company Owner
Re: Gantry Admin Settings Not Accessible

Posted 11 years 1 month ago
- Kat05 wrote:
  hi all,
  
  apologies that there has never been a response from our team.
  
  @peter or anyone who still has a problem, feel free to send me your link and details via pm to take a closer look.
  
  thanks, kat
  Hi Kat:
  
  Thanks for the prompt response
  
  Have PM'd you Super Admin Username & Password.
- Great minds discuss ideas; Average minds discuss events; Small minds discuss people.
#1024210
- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
Re: Gantry Admin Settings Not Accessible

Posted 11 years 1 month ago
- hi peter,
  
  thank you for the details, i had a look but i am not sure what is going on.
  i wonder if it might be a problem with CDN, i will check with the other mods if they have seen a similar issue before.
  
  kat
- Kat05 / QA Lead & Support / Germany
#1024578
- Peter KORTGE
- Hero Rocketeer
- Posts: 359
- Thanks: 3
- Company Owner
Re: Gantry Admin Settings Not Accessible

Posted 11 years 1 month ago
- Kat05 wrote:
  hi peter,
  
  thank you for the details, i had a look but i am not sure what is going on.
  i wonder if it might be a problem with CDN, i will check with the other mods if they have seen a similar issue before.
  
  kat
  Hi Kat:
  
  Thanks for the response.
  
  FYI: I have hundreds of hosting accounts (mine and clients) on the CloudFlare Content Delivery Network (and have had for years now) and all has been OK. The only problem I've had of this nature is with this site and the problem has only occurred recently - and this site has been on the CloudFlare network for a very long time.
  
  It's also not a server issue as there are 30+ other accounts running Joomla! - and a lot with RT templates - on this same server.
- Great minds discuss ideas; Average minds discuss events; Small minds discuss people.
#1024607
- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
Re: Gantry Admin Settings Not Accessible

Posted 11 years 1 month ago
- hi again,
  
  one of our mods had a look and mentioned the following:
  cloudflarejs-rocketloader-0.9.0
  support.cloudflare.com/hc/en-us/articles...es-Rocket-Loader-do-
  I think that is the culprit
  loads before mootools and all other scripts
  it is not loading any of our javascripts
  do you have that running on all your other sites as well?
  
  kat
- Kat05 / QA Lead & Support / Germany
#1024611

Peter KORTGE
Hero Rocketeer
Posts: 359
Thanks: 3
Company Owner

Re: Gantry Admin Settings Not Accessible

Posted 11 years 1 month ago

Kat05 wrote:

hi again,

one of our mods had a look and mentioned the following:

cloudflarejs-rocketloader-0.9.0
support.cloudflare.com/hc/en-us/articles...es-Rocket-Loader-do-
I think that is the culprit
loads before mootools and all other scripts
it is not loading any of our javascripts

do you have that running on all your other sites as well?

kat

Hi Kat:

Don't think that's the problem

Site iWorld - the problem site - is a Joomla! v3.1.5 site running Metropolis v1.3 under Gantry v4.1.7 and has this CloudFlare code:-

 
<script async="" src="//ajax.cloudflare.com/cdn-cgi/nexp/abv=2513073216/cloudflare.min.js"></script>
<script type="text/javascript">
//<![CDATA[
try{if (!window.CloudFlare) { var CloudFlare=[{verbose:0,p:0,byc:0,owlid:"cf",bag2:1,mirage2:0,oracle:0,paths:{cloudflare:"/cdn-cgi/nexp/abv=980862343/"},atok:"4a1aa16f9663c4ce8e3ad30d84552bc9",petok:"a8d5e000c9a2bc8b71a28ca69c44727c-1381229404-1800",zone:"iworld.com.au",rocket:"0",apps:{}}];CloudFlare.push({"apps":{"ape":"8afd8e75563298959c7b862b82048b36"}});var a=document.createElement("script"),b=document.getElementsByTagName("script")[0];a.async=!0;a.src="//ajax.cloudflare.com/cdn-cgi/nexp/abv=2513073216/cloudflare.min.js";b.parentNode.insertBefore(a,b);}}catch(e){};
//]]>
</script>

Site North Pine Anglican is a Joomla! v3.1.5 site running Chapelco v1.1 under Gantry v4.1.7 and has no issues with Gantry template admin and has this CloudFlare code:-

 
<script async="" src="//ajax.cloudflare.com/cdn-cgi/nexp/abv=2513073216/cloudflare.min.js"></script>
<script type="text/javascript">
//<![CDATA[
try{if (!window.CloudFlare) { var CloudFlare=[{verbose:0,p:0,byc:0,owlid:"cf",bag2:1,mirage2:0,oracle:0,paths:{cloudflare:"/cdn-cgi/nexp/abv=980862343/"},atok:"4a5a8cb65fbe5630c0e94ef2896c7f0a",petok:"095d1f3f25bb3ef309a3fca379e9907f-1381229440-1800",zone:"northpineanglican.org.au",rocket:"0",apps:{}}];CloudFlare.push({"apps":{"ape":"4195af17b9f6a54e46b198c6d44c7a32"}});var a=document.createElement("script"),b=document.getElementsByTagName("script")[0];a.async=!0;a.src="//ajax.cloudflare.com/cdn-cgi/nexp/abv=2513073216/cloudflare.min.js";b.parentNode.insertBefore(a,b);}}catch(e){};
//]]>
</script>

Site Boonah Arts Festival is a Joomla! v2.5.14 site running Hybrid v1.6.4 under Gantry v4.1.8 and has no issues with Gantry template admin and has this CloudFlare code:-

 
<script async="" src="//ajax.cloudflare.com/cdn-cgi/nexp/abv=2513073216/cloudflare.min.js" style="color: rgb(0, 0, 0);"></script>
<script type="text/javascript">
//<![CDATA[
try{if (!window.CloudFlare) { var CloudFlare=[{verbose:0,p:0,byc:0,owlid:"cf",bag2:1,mirage2:0,oracle:0,paths:{cloudflare:"/cdn-cgi/nexp/abv=980862343/"},atok:"103c7ba8782369ab2a7d891238867eff",petok:"27e826781ea9c80ad4f99d0e3675ed5f-1381230899-1800",zone:"boonahartsfestival.com",rocket:"0",apps:{}}];CloudFlare.push({"apps":{"ape":"f0cc3d34547e9cc04c334d69d548a9df"}});var a=document.createElement("script"),b=document.getElementsByTagName("script")[0];a.async=!0;a.src="//ajax.cloudflare.com/cdn-cgi/nexp/abv=2513073216/cloudflare.min.js";b.parentNode.insertBefore(a,b);}}catch(e){};
//]]>
</script>

Site Celebrant Assist is a Joomla! v1.5.26 site running Panacea v1.5.5 under Gantry v3.1.20 and has no issues with Gantry template admin and has this CloudFlare code:-

<script async="" src="//ajax.cloudflare.com/cdn-cgi/nexp/abv=2513073216/cloudflare.min.js"></script>
<script type="text/javascript">
//<![CDATA[
try{if (!window.CloudFlare) { var CloudFlare=[{verbose:0,p:0,byc:0,owlid:"cf",bag2:1,mirage2:0,oracle:0,paths:{cloudflare:"/cdn-cgi/nexp/abv=980862343/"},atok:"95f9f710710a776f07eb42c37025d15a",petok:"742774a2cbdfd22931c933a84a10f158-1381230284-1800",zone:"celebrantassist.com.au",rocket:"0",apps:{}}];CloudFlare.push({"apps":{"ape":"ed45ff8dd814fb6b1eba44dc34e6a648"}});var a=document.createElement("script"),b=document.getElementsByTagName("script")[0];a.async=!0;a.src="//ajax.cloudflare.com/cdn-cgi/nexp/abv=2513073216/cloudflare.min.js";b.parentNode.insertBefore(a,b);}}catch(e){};
//]]>
</script>

Great minds discuss ideas; Average minds discuss events; Small minds discuss people.

#1024695

Time to create page: 0.065 seconds