Gantry template problem with CB 2.0.2 Profiles
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- neilmac
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I am using the latest Gantry template v4.1.26 and matching framework.
Being in the process of upgrading my site from Joomla 2.5.27 to 3.3.6 I have set up a test domain to ensure all's well before upgrading my main domain.
I am using the lastest Community Builder 2.0.2 which works fine with the Gantry template on Joomla 2.5.27.
The problem is that I am unable to edit any user profiles in the front end of the 3.3.6 test site and various profile information is missing from the display - reverting to any other default Joomla template and all is fine so it seems the problem is Gantry template related.
Any ideas please? Hopefully the following screenshots will illustrate the problem.
As it should look (Joomla 2.5.27)
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Gantry template on Joomla 3.3.6
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Joomla template on 3.3.6 displaying correctly
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- MrT
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Could you please post a URL to your site (this can be done in the secure area tab if you prefer) so we can look for you. Without a link to page where the problem is on your site it is quite hard for us to provide the best solution due to so many variables. We try to provide file names and line numbers for code changes and if changes have already been made then our advice may be incorrect.
please provide any logins required too.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
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You're loading multiple copies of jquery and different versions too - this is causing JS errors. You also have a compressor turned on which I would turn off for the purposes of testing (clear server cache then). You seem to have a number of extensions all loading there own copies of jquery, so I would try disabling these extensions one at a time (clearing server cache between each change) to see if you can find where the clash is going on. I am pretty confident this is nothing to do with RT products - I can only suggest that you contact the developers of these third-party plugins, RT does not provide support for third-party plugins.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
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ok, let us know how you get on.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- neilmac
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Not much luck so far...
The extension supplier that you pointed out loads a different version of jquery replied
"the only jquery file you can avoid to load is jquery-min.js (but your template or another component should still load another jquery for all adsmanager pages.
all other js files should be loaded including jquery-ui."
I'm still waiting on the other one.
While waiting I looked via firebug and noticed this error regarding rokbooster - could this be an issue?
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Thanks again for your help.
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- MrT
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You are using rokbooster and jch_optmize and system cache plugin. I think this is not a good idea.
1. system cache plugin should only be used on completely static sites (your's is not)
2. rokbooster and jch_optmise are tasked with the same job - so use one or the other not both.
3. in my experience jch_optimize often breaks things and I therefore can't recommend it's use
All that said, even when you disable all three and clear server cache you still get jquery errors - so there is still an issue with your extensions. I would leave all rokbooster, jch_optimize and system cache disabled until you resolve the underlying issue as otherwise these may exacerbate the issues.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- neilmac
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OK thank you, points taken.
I'm still curious though. I just very briefly switched (its a live site) to protostar, a default joomla 3 template, and the problem disappears. I didn't leave it like that long enough to run firebug, but it does still seem like the template affects it.
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- MrT
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Different templates load different things. I'm not sure that means anything really?
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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