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Jfolder error in Windows Phone mobile view and Google Apps

    • Arzor's Avatar
    • Arzor
    • Newbie
    • Posts: 13
    • Thanks: 0

    Jfolder error in Windows Phone mobile view and Google Apps

    Posted 10 years 1 month ago
    • Hello,

      I've a problem in my website www.institut-alizari.fr
      Joomla 2.5.27 / Template Hadron / Gantry 4.1.27

      The website looks great in Safari / Firefox / Opera / IE... (Pc / Smartphone / Tablet)
      But if I use the Google Apps (iOS version) or IE for Windows Phone (Mobile View) I have this error :
      jos-Warning: JFolder::create: Impossible de créer le répertoire Path: /logs
      JSite -> dispatch() @ /home/institutvc/www/index.php:42
      JError :: raiseError() @ /home/institutvc/www/includes/application.php:205
      JError :: raise() @ /home/institutvc/www/libraries/joomla/error/error.php:251
      JError :: throwError() @ /home/institutvc/www/libraries/joomla/error/error.php:176
      call_user_func_array() @ /home/institutvc/www/libraries/joomla/error/error.php:214
      JError :: handleCallback()
      call_user_func() @ /home/institutvc/www/libraries/joomla/error/error.php:765
      plgSystemRedirect :: handleError()
      JError :: customErrorPage() @ /home/institutvc/www/plugins/system/redirect/redirect.php:109
      JDocumentError -> render() @ /home/institutvc/www/libraries/joomla/error/error.php:804
      JDocumentError -> _loadTemplate() @ /home/institutvc/www/libraries/joomla/document/error/error.php:107
      require_once() @ /home/institutvc/www/libraries/joomla/document/error/error.php:135
      require_once() @ /home/institutvc/www/templates/rt_hadron/error.php:14
      include() @ /home/institutvc/www/templates/rt_hadron/lib/gantry/gantry.php:21
      gantry_template_initialize() @ /home/institutvc/www/libraries/gantry/gantry.php:439
      Gantry -> initTemplate() @ /home/institutvc/www/libraries/gantry/gantry.php:289
      GantryFeatureToTop -> init() @ /home/institutvc/www/libraries/gantry/core/gantry.class.php:415
      JHtml :: _() @ /home/institutvc/www/libraries/gantry/features/totop.php:28
      JHtml :: call() @ /home/institutvc/www/libraries/joomla/html/html.php:135
      call_user_func_array() @ /home/institutvc/www/libraries/joomla/html/html.php:222
      JHtmlBehavior :: framework()
      JHtmlBehavior :: framework() @ /home/institutvc/www/libraries/joomla/html/html/behavior.php:57
      JHtml :: _() @ /home/institutvc/www/libraries/joomla/html/html/behavior.php:61
      JHtml :: call() @ /home/institutvc/www/libraries/joomla/html/html.php:103
      call_user_func_array() @ /home/institutvc/www/libraries/joomla/html/html.php:222
      JHtml :: script()
      JHtml :: includeRelativeFiles() @ /home/institutvc/www/libraries/joomla/html/html.php:620
      JBrowser :: getInstance() @ /home/institutvc/www/libraries/joomla/html/html.php:326
      JBrowser -> __construct() @ /home/institutvc/www/libraries/joomla/environment/browser.php:229
      JBrowser -> match() @ /home/institutvc/www/libraries/joomla/environment/browser.php:209
      JBrowser -> identifyBrowserVersion() @ /home/institutvc/www/libraries/joomla/environment/browser.php:571
      JLog :: add() @ /home/institutvc/www/libraries/joomla/environment/browser.php:793
      JLog -> addLogEntry() @ /home/institutvc/www/libraries/joomla/log/log.php:171
      JLoggerFormattedText -> addEntry() @ /home/institutvc/www/libraries/joomla/log/log.php:382
      JLoggerFormattedText -> initFile() @ /home/institutvc/www/libraries/joomla/log/loggers/formattedtext.php:137
      JFolder :: create() @ /home/institutvc/www/libraries/joomla/log/loggers/formattedtext.php:237
      JError :: raiseWarning() @ /home/institutvc/www/libraries/joomla/filesystem/folder.php:264
      JError :: raise() @ /home/institutvc/www/libraries/joomla/error/error.php:276

      But strangely in IE for Windows Phone, with the Desktop View the website looks great...

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      An idea ?
      Thank you in advance!
      Antoine
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
    • Thanks: 13484
    • Web Designer/Developer

    Re: Jfolder error in Windows Phone mobile view and Google Apps

    Posted 10 years 1 month ago
    • check your log and tmp directories are writeable - it looks like they are not.

      For permission issues check...

      site > system information > directory permissions - are all GREEN (except config.php which should be red)



      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • Arzor's Avatar
    • Arzor
    • Newbie
    • Posts: 13
    • Thanks: 0

    Re: Jfolder error in Windows Phone mobile view and Google Apps

    Posted 10 years 1 month ago
    • Hi Mark,
      Thank you for your reply.
      The log directories is red but the chmod is 755... I think I must contact my provider for this problem.
      For the config.php, it is also green with a 644 chmod.
      I'll let you know after contact my provider.
      Antoine
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
    • Thanks: 13484
    • Web Designer/Developer

    Re: Jfolder error in Windows Phone mobile view and Google Apps

    Posted 10 years 1 month ago
    • It will be your group/owner that is wrong - most likely because you are using apache2handler instead of cgi/fastCgi:

      For permission issues check...

      i) site > system information > directory permissions - are all GREEN (except config.php which should be red)
      ii) check folders are 755, files 644 and that owner/group are correct using ftp client
      iii) specifically check cache folder and css-compiled folder
      iv) check that your are NOT using apachehandler for you hosting and that instead you are using fastCGI/cgi. If you are you need to correct this in cPanel or Plesk or ask your host to change this. Then you'll have to start again afresh.
      v) Use the Joomla Forum Post Assistant to do detailed checks http://forum.joomla.org/viewtopic.php?f=621&t=582860

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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