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Update from 2.5 to 3.4

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  • Update from 2.5 to 3.4

    Posted 9 years 10 months ago
    • Hello,

      I just update my site to joomla 3.4, Administrator site works ok but not front-end site and the error is that: Fatal error: Call to undefined method Joomla\Registry\Registry::getValue() in /home/solformp/public_html/libraries/gantry/core/utilities/gantrycache.class.php on line 72

      Can you help me?

      My template is clarion.
    #1204939
    • MrT's Avatar
    • MrT
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    Re: Update from 2.5 to 3.4

    Posted 9 years 10 months ago
    • It would appear that your membershipp has expired? Suppport requires an active subscription.

      This is the correct procedure for updating - make sure that you followed this:

      If you want to upgrade from Joomla 2.5 to Joomla 3.x these are the steps to follow:

      1. backup backup backup!
      2. make sure that you meet the system requirements for J3.x (min php 5.3.10).
      3. check that al RT products are on latest versions (gantry, rt extensions and template) update any that aren't and clear server cache and browser cache. Check that RT template you are using is compatible with Joomla 3.x http://www.rockettheme.com/joomla-templates-compatibility-matrix . You can check all current version numbers in extension manager > manage. Please note if you are using "mission control" admin template that you need to uninstall this by following these special instructions http://www.rockettheme.com/forum/missioncontrol-joomla-admin-template/235181-important-information-about-uninstalling-mission-control .
      4. check all your third-party extensions are up to date and that they are compatible with J3.x
      5. test test test! to make sure anything you updated does still work ok
      6. backup backup backup!
      7. disable "system - remember me" plugin in extension manager > plugins
      8. update to J3.x and clear server and browser cache again.
      9. test test test!
      10. backup backup backup!
      11. re-enable "system - remember me" plugin.

      Regards, Mark.
    • Last Edit: 9 years 10 months ago by MrT.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1204956

  • Re: Update from 2.5 to 3.4

    Posted 9 years 10 months ago
    • Yes,
      my subsciption has expired. Do I need to buy a new membership club or it is ok to only buy the new version of rt_clarion?

      Thank you
    #1204960
    • MrT's Avatar
    • MrT
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    • Posts: 101084
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    Re: Update from 2.5 to 3.4

    Posted 9 years 10 months ago
    • If you only want access to the latest Clarion template and support on Clarion then you only need to buy membership for the Clarion template and you'll get lifetime support. But, if you have any intension of using other templates, or perhaps starting to use Gantry 5 and the new templates (like Callisto) then it may be more cost effective for you to buy a club membership. It's up to you.

      http://www.rockettheme.com/docs/accounts_billing/membership.md

      http://www.rockettheme.com/docs/accounts_billing/comparisons.md

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1204965

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