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Website Crashing after Gantry Updates

    • Stu's Avatar
    • Stu
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    Website Crashing after Gantry Updates

    Posted 9 years 10 months ago
    • WP: 2.2.1
      Rocket Theme: Cerulean Theme
      Server and Hosting Service: Blue Host
      Link for website: Alpenglo Designs

      Hi there, so I wanted to upgrade the site to include the Cerulean theme's new "Responsive layout" version to accomadte google's recent SEO Algorythm change. While making those updates, my site has crashed (visit link). Does anyone know how to fix this. All I did, was clicked on the updates.

      Thank you, and I greatly appreciate your help!

      -Stu
    • Last Edit: 9 years 10 months ago by Stu.
    • David Goode's Avatar
    • David Goode
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    Re: Website Crashing after Gantry Updates

    Posted 9 years 10 months ago
    • Hi Stu,

      They are error notices and I would suggest that you go to configuration and set errors to 'none'. You can then check that the rest of your site and extensions are up to date. Please remember that not everything will show in the auto update area unless the developers have built them to meet Joomla's criteria.

      As with all updates - Take a backup first - just in case!

      Hope this helps 8)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
    • Stu's Avatar
    • Stu
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    Re: Website Crashing after Gantry Updates

    Posted 9 years 10 months ago
    • I'm using Wordpress not Joomla. When you say go to Config file and set errors to none, do you mean set the "WP_debug" to false?
      How do I update the theme version...it says it's version is still 1.0?

      thank you

      PS: All my site extensions, plugins, and Wordpress are current. I've removed the error messages with the config file...but I'm not sure where to go from here...everything appears to be working HOWEVER, my site is still not Responsive like the latest version of the Curelean theme found in the "demo" version on Rockethemes.com
    • Last Edit: 9 years 10 months ago by Stu.
    • Stu's Avatar
    • Stu
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    Re: Website Crashing after Gantry Updates

    Posted 9 years 10 months ago
    • I think it has to do with the theme. How do I properly update a Rockettheme theme since there isn't a simple "update" button as with Wordpress and the plugins?

      thank you
    • Stu's Avatar
    • Stu
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    Re: Website Crashing after Gantry Updates

    Posted 9 years 10 months ago
    • PS: So I uploaded the zip file of the theme ONLY to the "...wp_content/themes" folder. I extracted the file from the .zip file. And nothing happened. Did I update the theme correctly? My website is still not Responsive, so I'm thinking "no"
    • David Goode's Avatar
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    Re: Website Crashing after Gantry Updates

    Posted 9 years 10 months ago
    • Hi Stu,

      The zip file should be installed the same as any other template. The responsive version does not overwrite your non-responsive version.

      Admin > Appearance > Themes > Add Theme > Upload Theme

      Hope this helps 8)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
    • Stu's Avatar
    • Stu
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    Re: Website Crashing after Gantry Updates

    Posted 9 years 10 months ago
    • Thank you! I got it working.

      But now the question of why there was all that code on the page...any ideas? I tried deactivating each pluggin one at a time, and the code stays on my page. The site won't run without gantry, but when I activate gantry with all other plugins deactivated, I get this stream of code. Again, it started when I updated Gantry.

      Rocket Themes!!! Why is your gantry framework malfunctioning! Will you guys fix this please?

      Thank you
    • Last Edit: 9 years 9 months ago by Stu.
    • Brian Shea's Avatar
    • Brian Shea
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    Re: Website Crashing after Gantry Updates

    Posted 9 years 9 months ago

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