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Site Error

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    • atdny's Avatar
    • atdny
    • Rocketeer
    • Posts: 53
    • Thanks: 0

    Site Error

    Posted 2 years 7 months ago
    • Hello RT Team,

      The site listed in the secure tab is experiencing a serious fatal issue.

      Can you let me know my best first steps towards repair?
    #1450106
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
    • Thanks: 13484
    • Web Designer/Developer

    Re: Site Error

    Posted 2 years 7 months ago
    • Your subscription appears to have expired. Support does require a current subscription.

      1. Make sure that you have latest version of Roscommon and roksprocket installed.
      2. Make sure that you are not using. PHP version any higher than PHP 7.4.x as none of the RT "rok" extensions support anything higher than that.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1450118

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