Installing 3.2.13 update failed
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- Jeff Tham
- Jr. Rocketeer
- Posts: 39
- Thanks: 0
- I tried to update my site from 3.2.12 to 3.2.13 and after I updated Gantry framework is not working at all now. I tried uninstalling and reverting back but every time I try to re-install the Gantry framework, the browser reports that the connection was interrupted. I can install all other plugins, modules, etc. without problem. What might be causing this?
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- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
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hi jeff,
hard to tell, maybe you can send me your link and super admin details via pm and let me know more detailed what exactly is not working correctly with gantry 3.2.13?
thanks, kat
- Kat05 / QA Lead & Support / Germany
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- Jeff Tham
- Jr. Rocketeer
- Posts: 39
- Thanks: 0
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Kat,
After playing around a bit I believe I've solved my own problem. I ended up cleaning out the entire tmp folder of all the cached files from past extension installations (many of which were Gantry installs). After cleaning this folder entirely, I tried installation again and was successful.
Thanks again!
Jeff
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- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
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Jeff Tham wrote:
Kat,awesome, glad it's working now. i will mark this solved, but feel free to open a new thread if needed.
After playing around a bit I believe I've solved my own problem. I ended up cleaning out the entire tmp folder of all the cached files from past extension installations (many of which were Gantry installs). After cleaning this folder entirely, I tried installation again and was successful.
Thanks again!
Jeff
- Kat05 / QA Lead & Support / Germany
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