Gantry issues after upgrade.
-
-
- JulioD
- Sr. Rocketeer
- Posts: 197
- Thanks: 0
-
I got a similar issue reported in this RokSprocket topic:
www.rockettheme.com/forum/index.php?f=61...88564&rb_v=viewtopic
-
-
-
- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
-
William D Purcell wrote:
Here is what I was told by RT support.hi again,We do not have this version to provide unfortunately. Our download packages are updated in a way that the older versions are replaced with the new version, and we do not have a collection of version specific packages to offer other than the most recent.This still doesn't help me fix the problem.
apologies for the late reply. one of the team members who is doing email support should have contacted you meanwhile with roksprocket 1.8.2 package. if not, please let us know.
kat
- Kat05 / QA Lead & Support / Germany
-
-
-
- Who?
- Preeminent Rocketeer
- Posts: 25562
- Thanks: 613
- Joomla freelancer
-
Kat05 wrote:
William D Purcell wrote:Here is what I was told by RT support.hi again,We do not have this version to provide unfortunately. Our download packages are updated in a way that the older versions are replaced with the new version, and we do not have a collection of version specific packages to offer other than the most recent.This still doesn't help me fix the problem.
apologies for the late reply. one of the team members who is doing email support should have contacted you meanwhile with roksprocket 1.8.2 package. if not, please let us know.
kat
Package with 1.8.2 version of RokSprocket was sent days ago and William confirmed he received it and that everything is ok
- Check my services at: Mihha-Vision
-
-
-
- JulioD
- Sr. Rocketeer
- Posts: 197
- Thanks: 0
-
Kat05 wrote:
this issue has been reported to our developers as it happens to some other members too, but so far me and some of the devs have not been able to replicate this.@Kat: I get the same issue and could forward to you my link and admin details. Please let me know if this ok.
if you could send me your link and super admin details via pm, i could forward the info to our dev team.
-
-
-
- JulioD
- Sr. Rocketeer
- Posts: 197
- Thanks: 0
-
Please read my other post in the RokSprocket area:
www.rockettheme.com/forum/index.php?f=61..._v=viewtopic#p939413
-
-
-
- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
-
JulioD wrote:
Kat05 wrote:hi again,this issue has been reported to our developers as it happens to some other members too, but so far me and some of the devs have not been able to replicate this.@Kat: I get the same issue and could forward to you my link and admin details. Please let me know if this ok.
if you could send me your link and super admin details via pm, i could forward the info to our dev team.
yes, if you like to send me your details, just send them via pm.
- Kat05 / QA Lead & Support / Germany
-
-
-
- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
-
JulioD wrote:
Please read my other post in the RokSprocket area:awesome!
www.rockettheme.com/forum/index.php?f=61..._v=viewtopic#p939413
could everyone else confirm too if this issue has been resolved for them?
kat
- Kat05 / QA Lead & Support / Germany
-
-
-
- William D Purcell
- Rocketeer
- Posts: 66
- Thanks: 0
-
Time to create page: 0.063 seconds