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SOLVED Cannot access master templates with gantry

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  • SOLVED Cannot access master templates with gantry

    Posted 11 years 8 months ago
    • Hello,

      I'm making a brand new website and I'm having some unexpected problems with Gantry on my host. I've played around on a localhost version with Cahapelco and .1.14 adn .1.15 Gantry framework and it all worked fine.

      I tried to move the site to a live host, but it didn't allow me to access Chapelco from the template manager. Since the site was lite I decided to make a brand new instalation of Joomla 3.1 and do it over again.

      After installing joomla 3.1.5 and just adding Chapelco and Gantry .1.15 i still had the same error on a completely fresh installation. The error I'm getting in the address bar is: www.studio-doli.com/administrator/index....te&layout=edit&id=10

      The host is running PHP 5.4.11

      Any quick assistance will be much appreciated!

      Lubo

      PHP Built On Linux phenix 3.2.42-grsec-hostbg-noHT-fix #1 SMP Thu Jul 4 06:10:18 EEST 2013 i686
      Database Version 5.0.51a-log
      Database Collation utf8_general_ci
      PHP Version 5.4.11
      Web Server Apache/1.3.41 (Unix) PHP/4.4.8 mod_ssl/2.8.31 OpenSSL/0.9.8g
      WebServer to PHP Interface cgi-fcgi
      Joomla! Version Joomla! 3.1.5 Stable [ Ember ] 01-August-2013 14:00 GMT
      Joomla! Platform Version Joomla Platform 12.2.0 Stable [ Neil Armstrong ] 21-September-2012 00:00 GMT
      User Agent Mozilla/5.0 (Windows NT 6.1; rv:23.0) Gecko/20100101 Firefox/23.0
    • Last Edit: 11 years 8 months ago by DoliMediaStudio.
    #1012355
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    Re: SOLVED Cannot access master templates with gantry

    Posted 11 years 8 months ago
    • hi there,

      if you like send me your link and super admin details via pm so i can take a closer look.

      thanks, kat :)
    • Kat05 / QA Lead & Support / Germany
    #1012371
    • Kat05's Avatar
    • Kat05
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    Re: SOLVED Cannot access master templates with gantry

    Posted 11 years 8 months ago
    • hi,

      thank you for the details.
      when i try to open the chapelco template settings (using firefox) i get the following error:

      Could not connect to resource: www.joomlacontenteditor.net/index.php?op...l&id=1/extension.xml

      so this is a problem is caused by jce, can you ask their support why this update url is causing an error?

      kat :)
    • Kat05 / QA Lead & Support / Germany
    #1012389

  • Re: SOLVED Cannot access master templates with gantry

    Posted 11 years 8 months ago
    • Hello Kat,

      Thank you for the prompt assistance! I removed the JCE editor and it all seems to function fine now, I can access the template manager. It was an odd problem though...

      Thank you again,
      Lubo
    #1012403

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