SOLVED Gantry 5 Permission Issues
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- costas87
- Rocketeer
- Posts: 58
- Thanks: 0
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Hi there,
I tried to make changes to the layout and got the following error:
Forbidden
You don't have permission to access /gantry5/administrator/index.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
ALL my directory permissions are writtable.
Any ideas? Cheers - Last Edit: 9 years 10 months ago by costas87.
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- DanG
- Preeminent Rocketeer
- Posts: 36750
- Thanks: 3229
- Custom work done
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costas87 wrote:
Hi there,
I tried to make changes to the layout and got the following error:
Forbidden
You don't have permission to access /gantry5/administrator/index.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
ALL my directory permissions are writtable.
Any ideas? Cheers
Are you sure you have the Ownership rights for that folder?
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- David Schroeter
- Rocketeer
- Posts: 88
- Thanks: 0
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I have encountered the same issue when trying to edit copyright information in the default layout:
Server Details (Linux/Windows, Hosting service, etc) Linux PHP version 5.5.25 Platform (name and version) Joomla! 3.4.1 Stable [ Ember ] 21-March-2015 20:30 GMT Template/Extension (name and version) Callisto V1.1.1 With Gantry V5.0.0-rc.3 Link to the Issue melbourneielts.net/administrator/index.p...82f6fd896fb39bd5d6=1
Have checked the permission on the /administrator/index.php file and is set to 0644 so should be OK.
Any ideas? - --
Regards,
David Schroeter
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- DanG
- Preeminent Rocketeer
- Posts: 36750
- Thanks: 3229
- Custom work done
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Hi costas and David
Just to make sure for ownership or permission issues check:
- Check your folder permissions here:Admin -> Site or System -> System Information -> Directory Permissions to ensure they're writeable - which is all GREEN (except configuration.php which should be RED)
- Check folders have 0755 permissions and that files are 0644 and that Owner/Group are correct (you can use an FTP client or FPA mentioned below).
- Specifically check the ../cache and the ../templates/rt_templateName/css-compiled folders.
- check Admin -> Site or System -> System Information -> System Information Tab->
Web Server to PHP interface: apache2handler -or- CGI / FastCGI ? Joomla prefers CGI / FastCGI
- Download and use the Joomla Forum Post Assistant to do more detailed checks.
- Download the attached Joomla Forum Post Assistant "fpa-en.zip" file your to HDD.
- Extract out the file "fpa-en.php" and Upload this to your servers Joomla ROOT folder
- Open a browser window and run http://my-site.com/fpa-en.php
- In the SECURE tab of your reply post the http://my-site.com/fpa-en.php link so we can see if there are problems
- Check your folder permissions here:Admin -> Site or System -> System Information -> Directory Permissions to ensure they're writeable - which is all GREEN (except configuration.php which should be RED)
Then place the fpa-en.php link in the SECURE tab of your reply. -
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- Djamil Legato
- Elite Rocketeer
- Posts: 2371
- Thanks: 70
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This seems to be a problem with the mod_security module for Apache. Unfortunately we can't do much about it.
I suggest you to contact the hosting provider and ask them to have a look at the errors log. Most likeley they need to whitelist the /administrator/index.php to allow the Ajax to go through. -
The following users have thanked you: David Schroeter
- / Djamil Legato / Lead Developer /
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- David Schroeter
- Rocketeer
- Posts: 88
- Thanks: 0
- Have contacted my hosting provider and this has solved the issue. Many thanks, Djamil.
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Regards,
David Schroeter
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