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SOLVED Problem with the drag and drop and atoms

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  • SOLVED Problem with the drag and drop and atoms

    Posted 8 years 11 months ago
    • Hi there! Im having a issue with the drag and drop in the Page Settings Atoms. When I drag and drop th Custion CSS/JS Atom to delete it the system crash. In the Chrome console I see this error:
      Uncaught TypeError: Cannot read property 'target' of undefined  main.js?573e25dd:5509

      See a screenshot:

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      Please log in or register to see it.


      I'm not able to delete that Atom. How can I fix this?

      Joomla cms: 3.5.1
      Gantry version: 5.2.17
      Gantry template: 5.2.15
    #1294834
    • David Goode's Avatar
    • David Goode
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    Re: SOLVED Problem with the drag and drop and atoms

    Posted 8 years 11 months ago
    • Hi there,

      Can you use the 'secure' option above post input to provide me with a temporary Super Admin access please and I will take a look to see what the cause may be.

      Thanks :)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
    #1294839

  • Re: SOLVED Problem with the drag and drop and atoms

    Posted 8 years 11 months ago
    • Hi thanks por the quick response.

      You have the credentials in the secure tab!

      Thanks again!
    #1294844
    • David Goode's Avatar
    • David Goode
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    Re: SOLVED Problem with the drag and drop and atoms

    Posted 8 years 11 months ago
    • Hi there,

      I get 403 access forbidden. Do you have geo-blocking on? I am UK based.

      Thanks for your patience 8)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
    #1294847

  • Re: SOLVED Problem with the drag and drop and atoms

    Posted 8 years 11 months ago
    • Good morning!

      Mmmm I don't think so. Do you still getting a 403 error?

      I'm looking but I don see anything. I'm from Spain.
    • Last Edit: 8 years 11 months ago by Unay Santisteban.
    #1294911
    • David Goode's Avatar
    • David Goode
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    Re: SOLVED Problem with the drag and drop and atoms

    Posted 8 years 11 months ago
    • Hi Unay,

      Yes, still forbidden. See screenshot attached.

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
    #1294924

  • Re: SOLVED Problem with the drag and drop and atoms

    Posted 8 years 11 months ago
    • Hi David.

      Sorry for the inconveniences :( , let me check again.
    #1294942

  • Re: SOLVED Problem with the drag and drop and atoms

    Posted 8 years 11 months ago
    • Hi David!

      I have just updated to Gantry 5.2.18 and everything is perfect now!

      Thanks for your time and sorry for the inconveniences!
    #1295153
    • David Goode's Avatar
    • David Goode
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    Re: SOLVED Problem with the drag and drop and atoms

    Posted 8 years 11 months ago
    • Hi there,

      No problem. Glad the update solved your problems. :)

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information
    #1295156

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