SOLVED Error upgrading gantry 5.2.15 to 5.3.1
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- Alessandro Gallieri
- Rocketeer
- Posts: 51
- Thanks: 1
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Dear Rocket Team,
I have problems when I try to update gantry 5.2.15 to 5.3.1 infact it failed and my website go down.
The url is www.crossoverstudio.net/
On that website I have installed Antares 1.0.0 customized and if i try to install the new version of Antares the layout completly change.
What I have to do?
gallus
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- MrT
- Preeminent Rocketeer
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- Thanks: 13484
- Web Designer/Developer
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Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.
You shoulduse the latest version of antares - and installing that should not change any of your existing setting at all (download standalone template and install in extensions manager - do not uninstall first).
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Alessandro Gallieri
- Rocketeer
- Posts: 51
- Thanks: 1
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Dear Mark,
everything is updated. Take a look and let me kwon.
Regards
gallus
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Everything is not updated... You are using Antares v1.0.0 and the current version is v1.1.1.
Gantry is also on 5.2.15?
Do you have a backup? is it ok for me to update both of these for you?
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Alessandro Gallieri
- Rocketeer
- Posts: 51
- Thanks: 1
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Dear Mark
as I told if I update Antares the layout change and if I update gantry the website go down: so everything else is updated.
I have a backup system on my hosting so you can update.
Regards
gallus
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Gantry 5 cannot be installed because of some permissions issues.
Please post your FTP logon, password and FTP URL in the secure area of your post.
Regards, Mark. - Last Edit: 8 years 10 months ago by MrT.
- Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Alessandro Gallieri
- Rocketeer
- Posts: 51
- Thanks: 1
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Dear Mark,
File 644
Dir 755
gallus
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Ok I have now updated you to G5.3.1 and Antares 1.1.1
everything looks fine to me now.
You had invalid permissions set in /media/gantry/engines/nucleus which I have now corrected.
Regards, Mark. -
The following users have thanked you: Alessandro Gallieri
- Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Alessandro Gallieri
- Rocketeer
- Posts: 51
- Thanks: 1
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Dear Mark,
thank you very much. It's very strange it's not the first time that I update gantry.
I remove your account and chage ftp password.
Regards
gallus
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