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SOLVED Gantry 4 Ximenia: Widgets-Page in backend not loading (blank white page)

  • SOLVED Gantry 4 Ximenia: Widgets-Page in backend not loading (blank white page)

    Posted 7 years 9 months ago
    • Hello Rockettheme-Team,

      since I updated my wordpress installation, the widget-page in the backend of my Gantry 4 Ximenia-Page is not loading anymore. (Design > Widgets)

      I tried to update all the plugins and also updated the wordpress installation to 4.8.1 to solve this problem, but if I click on "Widgets" to make changes to the widgets on the Frontpage, there is only a blank white page.

      In the frontend everything seems to be allright, but in the moment, i am not able to make any changes to the Frontpage because of this problem.

      It would be great, if you could help me to solve this.

      Best regards
      Philipp
    • Last Edit: 7 years 9 months ago by Philippnet.
    • Damir's Avatar
    • Damir
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    Re: SOLVED Gantry 4 Ximenia: Widgets-Page in backend not loading (blank white page)

    Posted 7 years 9 months ago
    • Please post your URL, Username and Password in Secure Tab and i will take a look and maybe figure out what the problem is.

      FTP info with Username and password is also necessary ...

      For posting sensitive information you hit the Blue Reply Button and then you will see Secure Tab. Post all info that is sensitive in there, only Fellow Mods, Staff and I can see that!
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  • Re: SOLVED Gantry 4 Ximenia: Widgets-Page in backend not loading (blank white page)

    Posted 7 years 9 months ago
    • Hello,

      thanks for your quick answer.

      I posted the Data in the secure-tab.

      It would be great, if you could help me.

      Best regards
      Philipp
    • Last Edit: 7 years 9 months ago by Philippnet.
    • Damir's Avatar
    • Damir
    • Preeminent Rocketeer
    • Posts: 22450
    • Thanks: 2679
    • Web Developer

    Re: SOLVED Gantry 4 Ximenia: Widgets-Page in backend not loading (blank white page)

    Posted 7 years 9 months ago
  • Re: SOLVED Gantry 4 Ximenia: Widgets-Page in backend not loading (blank white page)

    Posted 7 years 9 months ago
    • Thank you so much for your quick help.

      Best regards
      Philipp

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