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SOLVED Registered Content | Alert Error

    • daveskye's Avatar
    • daveskye
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    SOLVED Registered Content | Alert Error

    Posted 6 years 3 months ago
    • Hello

      I am getting an Alert >


      Error
      You are not authorised to view this resource.

      I get this when I log in to the Joomla Website and visit a page which is restricted to registered users. I can still access the content and and if I refesh the page the Alert is gone.

      I am using the lastest version of Gantry (5.4.27) and the the Helium (v5.4.27) template.

      Hope someone can help!

      Cheers. - Dave.
    • MrT's Avatar
    • MrT
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    Re: SOLVED Registered Content | Alert Error

    Posted 6 years 3 months ago
    • Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.

      Give me exact steps to reproduce the issue


      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • daveskye's Avatar
    • daveskye
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    Re: SOLVED Registered Content | Alert Error

    Posted 6 years 3 months ago
    • This message contains only secure information that is visible to MrT, moderators and administrators
    • MrT's Avatar
    • MrT
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    Re: SOLVED Registered Content | Alert Error

    Posted 6 years 3 months ago
    • Although I can reproduce this on your site I cannot reproduce it locally on my own installation. Either way, this is really a Joomla issue and won't be anything to do with any RT products. So, I can only suggest that you report this issue on the Joomla.org forum and see if they can help. I can't see anything obviously wrong with your setup.

      Try setting up a proper user (that is not a superuser) and see if that works.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • daveskye's Avatar
    • daveskye
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    Re: SOLVED Registered Content | Alert Error

    Posted 6 years 3 months ago
    • Hello Mark

      Thanks for having a look.

      I have tried with different Joomla users and get the same result.

      I have also tried switching back to the default Joomla template Protostar and then tried. There was no Alert.
      This suggest to me that is is a Gantry problem.

      As a hack, I will hide the alerts (display:none) on this particular page.

      Again thanks for your time to take a look. :-)

      Cheers. - Dave.
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    • MrT
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    Re: SOLVED Registered Content | Alert Error

    Posted 6 years 3 months ago
    • That message is issued by Joomla not Gantry or the template so I still think it's a Joomla issue. I would also reiterate that I set the same thing up locally myself and that worked perfectly (no message). So, it is something on your site.

      I'm glad you found a workaround though.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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