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SOLVED Error 500.

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  • SOLVED Error 500.

    Posted 6 years 3 months ago
    • Hello,

      here I am with a new problem....
      Since this morning, it is impossible for me to make changes on my site.
      Here is the message that appears:

      Any ideas? Thank you.
      (I'm French, sorry for my English)

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    #1404124
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    Re: SOLVED Error 500.

    Posted 6 years 3 months ago
    • See the advice in this ticket. https://github.com/gantry/gantry5/issues/979

      Also, it may be a plugin on your site causing this... Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.


      Regards, Mark.
    • Last Edit: 6 years 3 months ago by MrT.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1404125

  • Re: SOLVED Error 500.

    Posted 6 years 3 months ago
    • This message contains only secure information that is visible to MrT, moderators and administrators
    #1404139
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    Re: SOLVED Error 500.

    Posted 6 years 3 months ago
    • Login details do not work - please check.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1404145

  • Re: SOLVED Error 500.

    Posted 6 years 3 months ago
    • You can try again with the same password, I just modified it and test it, it's fine!
    #1404150
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    Re: SOLVED Error 500.

    Posted 6 years 3 months ago
    • Joomla is out of date on v3.9.0 update to v3.9.3
      Gantry is out of date on v5.4.23 update to v5.4.25
      Template Kraken is out of date on v1.2.2 update to v1.2.5

      As always, take a backup before updating anything.

      I can look again then if the issue still persists.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1404153

  • Re: SOLVED Error 500.

    Posted 6 years 3 months ago
    • Good evening,

      I have made the requested updates.

      however, here is what happens when I update kraken.

      Thank you.
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    #1404171
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    Re: SOLVED Error 500.

    Posted 6 years 3 months ago
    • That's just a symptom of your other issue which is still occurring.

      Please post your FTP logon, password and FTP URL in the secure area of your post.


      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1404202

  • Re: SOLVED Error 500.

    Posted 6 years 3 months ago
    • This message contains only secure information that is visible to MrT, moderators and administrators
    #1404204
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    Re: SOLVED Error 500.

    Posted 6 years 3 months ago
    • Ok, what I do see here is that one of your outlines "22" has a different "owner/group" to all of your other outlines (and the files within it too). I wonder if you could reset this to be the same owner/group as everything else to see if this helps to resolve the issue.

      Also, your css-compiled directory has the wrong owner/group too.

      Regards, Mark.
    • Last Edit: 6 years 3 months ago by MrT.
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    #1404206

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