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SOLVED 500 Internal Server Error Saving Layout

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  • SOLVED 500 Internal Server Error Saving Layout

    Posted 5 years 5 months ago
    • We recently launched a new instance of Joomla, Gantry Framework and Helium Template using the latest version the Rocket Launcher. We are seeing a "500 Inetrnal Server Error" when saving the layout. Any ideas?

      FYI, the error_log has the followingwhen I tailed it:

      [Thu Nov 21 21:07:20.135562 2019] [proxy_fcgi:error] [pid 15586] [client 68.169.145.44:58760] Invalid status line from script 'index.php': 0, referer: /administrator/index.php?option=com_gantry5&view=configurations/12/layout&theme=g5_helium&1b9f9d9bb88d77a0886a72de29c41a8c=1

      Any ideas?
    • Last Edit: 5 years 5 months ago by John Leger.
    #1419105
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    Re: SOLVED 500 Internal Server Error Saving Layout

    Posted 5 years 5 months ago
    • Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.

      Regards, Mark.

    • The following users have thanked you: John Leger

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1419106

  • Re: SOLVED 500 Internal Server Error Saving Layout

    Posted 5 years 5 months ago
    • Done. Details added to Secure tab.
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    Re: SOLVED 500 Internal Server Error Saving Layout

    Posted 5 years 5 months ago
    • I changed error level to maximum in global config.

      You're actually getting a permissions issue.

      Your "log" path is not writeable (see screenshot).

      Also, it could be that your mod_security rules are preventing access to some resource - so check you security log too.

      Regards, Mark.

    • The following users have thanked you: John Leger

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1419108

  • Re: SOLVED 500 Internal Server Error Saving Layout

    Posted 5 years 5 months ago
    • Thanks. One of my devs move the log directory, so I fixed that. I simply chown'd everything apache:apache in the site and that took care of it. Thanks for pointing me in the right direction.
    #1419111

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