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SOLVED Elixir template : 500 JHtmlJquery::token not found.

    • webaz's Avatar
    • webaz
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    SOLVED Elixir template : 500 JHtmlJquery::token not found.

    Posted 3 years 8 months ago
    • Good evening,

      I'm using joomla 3 with virtuemart and Elixir template. All was OK.
      I just bought One page checkout virtuemart (cmsmart.net), and after installing the the plugin : "error 500 JHtmlJquery :: token not found.".
      Now, I can not load other extensions and the site is KO. There is this error mesage when opening the front end website "Call to undefined method JDocumentHTML :: setHtml5 ()".
      Thank you for your help, it's urgent.
      Access is in secure tab.

      Regards,
      webaz
    • MrT's Avatar
    • MrT
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    Re: SOLVED Elixir template : 500 JHtmlJquery::token not found.

    Posted 3 years 8 months ago
    • Please note that RT does not provide support for third-party products.

      Please provide complete admin login details you only provided password not username - I guessed but it doesn't work.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • webaz's Avatar
    • webaz
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    Re: SOLVED Elixir template : 500 JHtmlJquery::token not found.

    Posted 3 years 8 months ago
    • Hi Mr T,

      Thank's for your reply.
      complete admin login details are in tab secure, sorry for the oblivion.
      Thank you in advance for your assistance.
      Have a good day ...
      I hope you can help me even if RT does not support third party extensions.
      As this is probably a gantry framework problem, i am hopeful that you will be able to solve the problem.
      Thanks again
      Best regards,
      webaz
    • MrT's Avatar
    • MrT
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    Re: SOLVED Elixir template : 500 JHtmlJquery::token not found.

    Posted 3 years 8 months ago
    • It is the "system - OVERRIDES" plugin that is breaking the frontend - once I disabled that then the frontend works again. However, the backend is still broken. Please use FTP to manually change your configuration.php file in you joomla root and change the error level from "system - default" to "maximum". This should at least reveal a better error message.

      But it certainly looks like that plugin is breaking things.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • webaz's Avatar
    • webaz
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    Re: SOLVED Elixir template : 500 JHtmlJquery::token not found.

    Posted 3 years 8 months ago
    • Hi,

      Thank you very much for your intervention on the website to make it work again. I made the modifications to the configuration.php file, as you indicated to me. Indeed, obviously it is the system overrides that breaks the site. I will report this to CMSMART.NET but I'm afraid they don't have the same skills as you. Following the modifications in configuration.php, do you have more details on the errors?
      Thank you in advance for your precious help.
      Yours truly
      Webaz
    • MrT's Avatar
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    Re: SOLVED Elixir template : 500 JHtmlJquery::token not found.

    Posted 3 years 8 months ago
    • No, I'm afraid I don't - there are no more error messages shown. It is the developer of that third-party extension that needs to resolve this - If they don't have the skills then don't use their product.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • webaz's Avatar
    • webaz
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    Re: SOLVED Elixir template : 500 JHtmlJquery::token not found.

    Posted 3 years 8 months ago
    • Hello,

      Is there nothing you can do? It is not the Gantry framework which is in question?
      If I uninstall the plugin, will it come back as before?
      Thank you in advance for your feedback.

      Regards,
      Webaz
    • MrT's Avatar
    • MrT
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    Re: SOLVED Elixir template : 500 JHtmlJquery::token not found.

    Posted 3 years 8 months ago
    • No, it's not Gantry. Try uninstalling the plugin and remember to clear server and browser cache too.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • webaz's Avatar
    • webaz
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    Re: SOLVED Elixir template : 500 JHtmlJquery::token not found.

    Posted 3 years 8 months ago
    • Hi MrT,
      Thank you for your information and for your advice that I will follow.
      I'll try to uninstall the plugin and i will not forget to clear server and browser cache!
      I cross my fingers to make it work :-)
      Good afternoon
      Best regards,
      Webaz

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