SOLVED Template Twig issues
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- Bridget
- Rocketeer
- Posts: 98
- Thanks: 4
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SO i loaded the latest version of Gantry5 plugin with wordpress and im getting this error:
Unable to find template "page.html.twig" (looked into: /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/gantry5/engines/nucleus/views).
Also see this screenshot:
tinyurl.com/y5oxzcyk
What weird is that in the original gantry files that file is NEVEr there. so not sure why it is asking for it.
Also on the backend them im getting this.
tinyurl.com/y6d934cy
Any ideas what is going on. This did ont happen until i upgraded to the lastest gantry plugin. Ive also updated all my other plugins.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Please would you post your URL, admin id and pswd in the secure tab of your post and I'll have a look for you.
Also, Please post your FTP logon, password and FTP URL in the secure area of your post.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Ok, you don't have any current wordpress subscription? support does require a current subscription. But I also don't see any RT theme installed either. You do appear to have many, many, third-party products installed though, including a theme changer plugin. I can only suggest that you contact the developer of that "buddyboss" third-party theme and see if they can assist you.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Bridget
- Rocketeer
- Posts: 98
- Thanks: 4
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I have 2 themes running. I have disabled all plugins and themes and still have the same issue. If you scroll to the bottom you will see "Site" which is the child theme of Gantry. I can purchase support if necessary to fix this.
tinyurl.com/y3dtb45f
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- Bridget
- Rocketeer
- Posts: 98
- Thanks: 4
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Is this what I need to purchase to get support?
rockettheme.com/join/wordpress
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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If you wanted to join the Wordpress club, yes. But I honestly have no idea how to fix that third-party product and we do not provide support for third-party products.
You could try purchasing our "premier" support and that will get you a faster response. If they can't fix it then they won't use up one of your support incidents that you purchase. https://rockettheme.com/purchase-premier-support
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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