Hi, my site is down and the screenshot shows how the home page looks with the error displayed. It is the Xenon Template from RT and Gantry 5 framework. My php version is 7.4.21
Can anyone tell me what is the cause of this error?
Make sure everything is on latest versions: Gantry 5, template, Joomla and any RT extensions.
If still no good Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.
Please note that support does require a current subscription and yours appears to have expired.
Regards, Mark.
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
I tried to upload the latest Gantry zip file and got the following error messages
Warning
JInstaller: :Install: Can't find XML setup file.
×
Error
Unable to detect manifest file.
I researched it and tried a few things, but nothing worked.
I don't have access the latest Xenon template anymore because I don't have an active subscription right now. I do see the change log was updated last year. My site is about 3 or 4 years old that uses the template.
That error message is because you tried to install a rocketlauncher in an existing site (which you cannot do).
Regards, Mark.
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
If you want the latest version of the template then you have to have an active subscription that permits that.
The latest version of Xenon is v1.4.2
Regards, Mark.
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
Oh, I thought it was just the gantry framework which was an independent component that could be installed. I went to
gantry.org/downloads
and got it from there.
Then you chose the wrong package (wrong CMS). See screenshot for the one you want for Joomla.
Regards, Mark.
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
okay, I guess that is understandable. I was actively doing web design 3 years ago but not so much now. I see there is a sale though...or I get a discount. I will renew.
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.