SOLVED Pre-sales questions & customer service
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- Dave S
- Hero Rocketeer
- Posts: 289
- Thanks: 2
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Hello there
I noticed that for weeks before I ordered I tried contacting the customer service general email on rocket theme.
The replies took forever and many of the emails went un-answered.
Are you guys looking for hire a French/English Canadian to help out with this remotely?
Just thought I would ask & I am not trying to cause problems! I am trying to assist.
Thanks
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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In case you were not aware we've been incredibly busy updating Gantry 5 to G5.5. and updating 39 themes to go with it. Also, making themes compatible with Joomla 4 and wordpress 5.8 as well as updatin gfor new GRAV versions too. We're a very small team and we're doing our best. Sorry, no, we're not looking to hire anyone else.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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