SOLVED Menus disappearing when saving the menu item from Gantry menu
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- Smash91
- Sr. Rocketeer
- Posts: 113
- Thanks: 0
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Hello,
While working on my test server at my host, running Joomla 3.10.3, Gantry 5.5.6 and Koleti 1.5.0, I just saw that when I save the menus in GANTRY, several main menu columns disappear.
If I go back to the Joomla menu, the items have disappeared. Looking at PHPMyadmin, all the items are there.
I reinstalled, gantry 5.5.6 and koleti, it doesn't change anything.
I tested locally on another test site (same configuration), the error did not reproduce.
Suddenly, I dare not click on the recording of menus via Gantry on the site in production ...
A priori Gantry 5.5.6 corrects this problem ...
Have you ever encountered this error?
Thank you for your feedback
No urgency ...
Best regards
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
Re: SOLVED Menus disappearing when saving the menu item from Gantry menu
Posted 3 years 5 months ago-
No, we've not seen that error in G5.5.6. I'd need to see the issue live to be able to diagnose it further.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Smash91
- Sr. Rocketeer
- Posts: 113
- Thanks: 0
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
Re: SOLVED Menus disappearing when saving the menu item from Gantry menu
Posted 3 years 5 months ago-
I think your issue is this one that is currently outstanding
https://github.com/gantry/gantry5/issues/2957
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Basically, any "unpublished" menu items cause the columns to go awry - so as a workaround trash those couple of menu items you have unpublished at the moment, then re-add the columns in G5 menu editor and they should then save ok. It might also be worth removing the menu items that you have in the trash too (your do have quite a few of them).
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
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Re: SOLVED Menus disappearing when saving the menu item from Gantry menu
Posted 3 years 5 months ago-
Ok, thanks, yes tell us the outcome.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Smash91
- Sr. Rocketeer
- Posts: 113
- Thanks: 0
Re: SOLVED Menus disappearing when saving the menu item from Gantry menu
Posted 3 years 5 months ago-
Hello
I have removed the disabled menu links and also emptied the recycle bin.
Then I checked by saving the menu in Gantry 5 and everything is ok. The problem does not recur.
The solution is to follow this advice.
Thanks again for your help.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
Re: SOLVED Menus disappearing when saving the menu item from Gantry menu
Posted 3 years 5 months ago-
Ah brilliant! thanks for letting us know the workaround actually works for now until we get it fixed properly.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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