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SOLVED Gantry 5.2.4 update

    • cooltide's Avatar
    • cooltide
    • Jr. Rocketeer
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    SOLVED Gantry 5.2.4 update

    Posted 6 years 8 months ago
    • Hi,

      Has anyone had any issues since the 5.2.4 update? We had a Facebook wall feed (by webkul) installed which was working with a Rocketheme Gantry 5 template under Joomla 3.4.5 and now isn't displaying. I'm just trying to figure out what has changed I have a support request in with the Plug in developers but I suspect it is the Gantry update as I have tried the Facebook Feed plugin with the same settings on another Rocketheme Site on the same server with the same version of Joomla 3.4.5 but is Running Gantry 4 and it is working.

      Any help or suggestions would be appreciated.

      Regards Dan
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
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    • Web Designer/Developer

    Re: SOLVED Gantry 5.2.4 update

    Posted 6 years 8 months ago
    • Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.

      Did you clear browser and server cache after the update?

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • cooltide's Avatar
    • cooltide
    • Jr. Rocketeer
    • Posts: 24
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    Re: SOLVED Gantry 5.2.4 update

    Posted 6 years 8 months ago
    • Hi Mark,

      Thanks for the reply, we cleared cache within Joomla and browser even did IIS RESET. Login details on secure tabs.

      Regards

      Dan
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
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    • Web Designer/Developer

    Re: SOLVED Gantry 5.2.4 update

    Posted 6 years 8 months ago
    • Ok on that page you are loading three copies of jquery of different versions. I suspected the third copy was the issue and it was being loaded by "cookie alert" extension - so I disabled that extension and then your facebook wall works now.

      Regards, Mark.
    • The following users have thanked you: cooltide

    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • cooltide's Avatar
    • cooltide
    • Jr. Rocketeer
    • Posts: 24
    • Thanks: 0

    Re: SOLVED Gantry 5.2.4 update

    Posted 6 years 8 months ago
    • Hi Mark,

      Thanks for your response, that's really got me out of trouble. I really appreciate the help as this turns out not to be an issue to do with Rockettheme or Gantry.

      Regards Dan

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