Issue with Gantry 5 and Joomla 3.6.4
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- Kurt J
- Newbie
- Posts: 19
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Attempted update to Joomla 3.6.4
Received 500 server error "Failed to load 'g5_hydrogen' template: Please install Gantry 5 Framework" when opening website
Does anyone know of this or a fix for it?
Kurt - Last Edit: 7 years 6 months ago by Kurt J. Reason: skipped a word
- Kurt Johnston
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- MrT
- Preeminent Rocketeer
- Posts: 101084
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- Web Designer/Developer
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Clear your browser cache and server cache and try again... If still no good Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Kurt J
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- Posts: 19
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I did try again and when the update completed I had this message:
0 Error decoding JSON data: Syntax error
Screen capture of that is attached
Same error as before when accessing Front End or Administrator so, I have to restore to the latest backup
If UID and PWD are needed, they are in Secure area.
Thank you
Kurt - Kurt Johnston
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13481
- Web Designer/Developer
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Please see
https://github.com/robwent/joomla-json-db-check
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Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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