Gantry 5 updates not showing
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- Kristen Mac
- Sr. Rocketeer
- Posts: 154
- Thanks: 4
- I have a number of Gantry 5 sites using the Hydrogen and Helium templates. The Template updates show up in the joomla maintenance section but the gantry updates do not show up. When I try to update the template I get a message that Gantry needs to be updated first. I have a number of sites that will make the manual updates quite time consuming. Is there any reason why this is happening?
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Please would you post your URL, superuser id and pswd in the secure tab of your post and I'll have a look for you.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Kristen Mac
- Sr. Rocketeer
- Posts: 154
- Thanks: 4
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Ok All the joomla installer plugins were missing from your site so this is what I did to resolve this.
1. extensions manager > discover - (which then showed the missing plugins) - ticked all and clicked "install".
2. Enabled those plugins in extensions manager > manage
Next, we had an issue in G5.3.6 through G5.3.9 where update would not show. So to get around this you do need to do a manual update of Gantry 5 on this occasion and thereafter it will be fine. So I did this...
3. installed Gantry 5.4.10 in extensions manager > install
Now you can go ahead and update the template and thereafter the Gantry 5 update will show.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Kristen Mac
- Sr. Rocketeer
- Posts: 154
- Thanks: 4
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Thanks for looking into this for me, a couple of questions. Is there a reason why the plugins were missing? I have just installed via normal installation process as far as I am aware. Does this mean that I will probably have to do a manual update for all of my sites where this is presenting?
I went to check on another site and I followed the steps above but no plugins displayed when I went to extension manager> discover, is this step necessary if I am going to have to manually update anyway?
Thanks
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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I can only assume a previous Joomla version update failed - it was a joomla issue and components that were missing.
If you provide admin details I can look at another site for you. But, as I said, if the other sites are on G5.3.6 through G5.3.9 you're going to have to do a manual update anyway.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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