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Global Article Parameters Not Working

  • Global Article Parameters Not Working

    Posted 14 years 6 months ago
    • Hi everyone,

      I am using Crystalline for a website and the global article parameters are not working on the front-page article [edit]. Changes that I make on the settings don't take effect on the front end. For example, I click on don't show author name and the author still shows. Here's what I have done to troubleshoot:

      - I tested the function by overriding the setting on one article. It works there. If I select don't show author name on the article parameters, it doesn't show.

      - I tried resetting the functions in global parameters that I want to change (don't show author name, date time created, last modified) first all to yes, then all back to no. It doesn't change anything on the front end.

      - I thought the problem might have something to do with permissions so I checked system info. All directories show as writable. Still, I went in via FTP and chmod everything to 755. Nothing changes.

      - I read a post on a RT blog about Gantry settings that suggested to save the template settings as a means to clear the cache. I did that but it didn't work.

      Any help would be greatly appreciated.

      Jose
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    Re: Global Article Parameters Not Working

    Posted 14 years 6 months ago
    • For you test article did you also check that its menu item parameter was set to use "Use Global"?
      wpd
  • Re: Global Article Parameters Not Working

    Posted 14 years 6 months ago
    • Yes I did. If I set it to Use Global it doesn't get affected by the Global Parameters settings. It's only when I create settings in the article itself to override the Global Parameters.
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    Re: Global Article Parameters Not Working

    Posted 14 years 6 months ago
    • So I created a NEW test article while Globals on Article, Menu and Global were all set to OFF for Author Name, Created and Modified Date. Included the article in a Category Blog Layout.
      So with Globals OFF:
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      and Globals ON:
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      so here it works fine.
      How does your Parameters dailog box look?
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      Do you have a link to your site?
  • Re: Global Article Parameters Not Working

    Posted 14 years 6 months ago
    • Hi Dan,

      Thanks for your replies. I have done many RT Joomla installs. I am familiar with the global parameters box and how it works. I am also familiar with article overrides. In addition, this is my second Crystalline install, the first one worked fine. That is why I troubleshooted before posting a request for support. My settings indeed look like yours above.

      I'll be glad to create a user for you to look at the CP and double check to make sure I'm not missing something. Let me know and I'll PM it to you.

      Thanks :D

      Jose
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    Re: Global Article Parameters Not Working

    Posted 14 years 6 months ago
    • Before you send PM your Admin details - lets try this, did you also check the HOME menu item -> Parameters (Component) ?
  • Re: Global Article Parameters Not Working

    Posted 14 years 6 months ago
    • That was it! The parameters in the Home menu item were not set to Use Global. I had installed the demo content when I first created the site and it probably set it up that way by default.

      Thanks for your help!

      Jose

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