RocketTheme - TOPIC: RokRotator stopped rotating in Chrome (1/3)

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- ADMAX
- Jr. Rocketeer
- Posts: 46
- Thanks: 0
RokRotator stopped rotating in Chrome

Posted 13 years 7 months ago
- The RokNewsRotator in two of our sites has stopped rotating unless manually press play... BUT only in Chrome. It still works properly in IE and Firefox.
  
  Any suggestions?
#655785
- ADMAX
- Jr. Rocketeer
- Posts: 46
- Thanks: 0
Re: RokRotator stopped rotating in Chrome

Posted 13 years 7 months ago
- Please?
#655947
- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
Re: RokRotator stopped rotating in Chrome

Posted 13 years 7 months ago
- hi there,
  
  do you have a link to your site so we can take a closer look?
  which module exactly is it that you're using?
  what did you do before it stopped working in chrome?
  
  thanks, kat
- Kat05 / QA Lead & Support / Germany
#656027
- ADMAX
- Jr. Rocketeer
- Posts: 46
- Thanks: 0
Re: RokRotator stopped rotating in Chrome

Posted 13 years 7 months ago
- Hi Kat! Its the - RokNewsRotator Widget -
  
  Here is one, stopped rotating in Chrome but still rotates automatically when viewed in IE.
  star-motors.com/
  
  I don't know what I was doing when it stopped working in Chrome - I suspect that up to several weeks passed, but it probably occurred when I changed hosts accounts.
  
  Any ideas? (((fingers crossed)))! m
#658070
- Kat05
- Preeminent Rocketeer
- Posts: 25898
- Thanks: 334
Re: RokRotator stopped rotating in Chrome

Posted 13 years 7 months ago
- hi again,
  
  he, i thought we're talking about joomla here, but i see now that you're using wordpress.
  i will ask one of the other moderators to take a look.
  
  kat
- Kat05 / QA Lead & Support / Germany
#658334
- Tyndie
- Preeminent Rocketeer
- Posts: 8803
- Thanks: 3
Re: RokRotator stopped rotating in Chrome

Posted 13 years 7 months ago
- Hi Adam,
  
  If you resubscribe to the Wordpress Club, you will be able to download the latest version of the theme.
#658651
- ADMAX
- Jr. Rocketeer
- Posts: 46
- Thanks: 0
Re: RokRotator stopped rotating in Chrome

Posted 13 years 7 months ago
- Tyndie wrote:
  If you resubscribe to the Wordpress Club, you will be able to download the latest version of the theme.
  What is this, planned obsolescence?
  I thought I did a pretty good job of not making my post theme-related ... and you STILL tell me I need to resubscribe! LOL!
  
  Let me ask you, Tyndie (or Kat), would the answer have been the same if my theme was Joomla-based?
  Just asking.
#659089
- ADMAX
- Jr. Rocketeer
- Posts: 46
- Thanks: 0
Re: RokRotator stopped rotating in Chrome

Posted 13 years 7 months ago
- Kat05 wrote:
  hi again,
  he, i thought we're talking about joomla here, but i see now that you're using wordpress.
  i will ask one of the other moderators to take a look.
  kat
  Amazing, you could tell my Perhelion was a Wordpress as opposed to Joomla, at a glance!?
#659090
- ADMAX
- Jr. Rocketeer
- Posts: 46
- Thanks: 0
Re: RokRotator stopped rotating in Chrome

Posted 13 years 7 months ago
- Tyndie wrote:
  If you resubscribe to the Wordpress Club, you will be able to download the latest version of the theme.
  Will that fix the RokNewsRotator? Did that code go bad on all Perhelions?
#659091
- Tyndie
- Preeminent Rocketeer
- Posts: 8803
- Thanks: 3
Re: RokRotator stopped rotating in Chrome

Posted 13 years 7 months ago
- Actually it is quite easy for us to tell what cms you are using, also the theme version that you use too.
  
  The update will fix some issues with the admin panel, I have replicated your issue, and I will report it to the dev team.
#659197