ROCKETTHEME IS CLOSING ON JUNE 30, 2025. As a thank-you to our community, enjoy 50% off all themes with the promo code THANKYOU before we shut down.
Read our Farewell Blog Post for more details.
Membership confusion
-
-
- prim
- Preeminent Rocketeer
- Posts: 17290
- Thanks: 217
- If you have a valid Joomla subscription then you should be able to view it. Have you tried clearing the browser cookies and logging in again?
- Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it
- DanG
-
-
-
- DogStar
- Jr. Rocketeer
- Posts: 29
- Thanks: 0
-
prim wrote:
If you have a valid Joomla subscription then you should be able to view it. Have you tried clearing the browser cookies and logging in again?
Nope, not working for me. For $75 this should not be an issue! When you say a Joomla subscription, what does that mean. I clicked on the sign up button, but it never gave me an option besides regular membership or a developer membership.
-
-
-
- prim
- Preeminent Rocketeer
- Posts: 17290
- Thanks: 217
-
If you are here:
www.rockettheme.com/joomla
the subscription is set to Joomla by default as you are visiting that section of the site. The same goes with other sections of the site, WordPress, MAgento, Drupal and so on... Pretty logic if you ask me
- Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it - DanG
-
-
-
- prim
- Preeminent Rocketeer
- Posts: 17290
- Thanks: 217
-
Click on the menu here and check the popup under Info / Logoff.
There should be an icon (or more) that shows which clubs you have joined. - Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it - DanG
-
-
-
- prim
- Preeminent Rocketeer
- Posts: 17290
- Thanks: 217
-
When you signed up you were probably in the phpBB3 section of the site. This means you signed up for the phpBB3 club.
If you want further support about this issue you must use this form: www.rockettheme.com/contact-us
Select Account Enquiry. - Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it - DanG
-
-
-
- DogStar
- Jr. Rocketeer
- Posts: 29
- Thanks: 0
-
Thanks for your help prim. I thought ALL forums were a part of the membership. I have a few clients that I have talked into using your themes because simply, they are the best. I have one using phpBB3 with Wordpress, and one using phpBB3 with Joomla.
Right now I need help with adding slides in the Wordpress gantry for THIS site.
I have gone to dashboard>panacea theme>front page drop down>styles>rotator to change the number of slides by adding to the right menu. Nothing happens?
-
-
-
- prim
- Preeminent Rocketeer
- Posts: 17290
- Thanks: 217
-
You should ask WP questions in the WordPress forum
- Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it - DanG
-
Time to create page: 0.091 seconds