ROCKETTHEME IS CLOSING ON JUNE 30, 2025. As a thank-you to our community, enjoy 50% off all themes with the promo code THANKYOU before we shut down.
Read our Farewell Blog Post for more details.
rockettheme website issue
-
-
- Joseph Zimmerman
- Jr. Rocketeer
- Posts: 27
- Thanks: 0
-
OK I have a few issues going on. I don't know who's end the problem is on. Last night I tried to load the rockettheme website and it was giving me errors or wouldnt even load Now today I log in fine to the forum as you can tell by my post but when I try to download any templates pr go anywhere outside the "forum" area it says i'm logged out and I have to log in. Ok, so I try to log in and it wont accept my info and if I try to do a forgot my password it says either my user name is invlaid and my email isn't valid. ANy ideas?
Your password reset request failed because a User with the specified username and e-mail address could not be found..
thanks
-
-
-
- J!eremy
- Elite Rocketeer
- Posts: 2108
- Thanks: 8
- I would suggest going over to www.rockettheme.com/contact-us and shooting this info into them, and they will straighten everything out for you.
- Send moderators PMs ONLY if they request it.
James' First Blog Post lol
Top Tips for Support
Be SPECIFIC when posting.
-
-
-
- JEM
- Preeminent Rocketeer
- Posts: 17917
- Thanks: 4
-
Log off, clear you cookies and cache, then log in again.
If that doesn't work, contact support directly:
www.rockettheme.com/contact-us - Thanks,
jim
-
Time to create page: 0.071 seconds