ADMINISTRATOR NOT GIVING ME ACCESS
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- wpress
- Jr. Rocketeer
- Posts: 30
- Thanks: 0
- Social Media Coach and marketing campaign developer; writer for publishing company, web content, books, articles and graduate student in Internet Marketing at Full Sail University.
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Hi all,
Overnight my access to my administrator panel no longer works. My saved login info just gives me an error. I've gone round with the host provider to no avail. Says it's a joomla script error; of which I have no idea what to do. Also getting 404 error. I can get into my cpanel but from there, I don't want to touch a thing and have no clue anyway.
I"ve been trying to get menus set up in Radiance using modules. I did have module errors before the site went down. I'm still in the learning curve for Joomla and rocket theme. Having difficulty understanding how to get extra menus in place along the sides of content, in addition to the top without using split menu, but Fusion menu. '
Have I damaged my sql database and should replace this? Should I re-install files from yesterday's backup on server? If I replace database does that remove all my work on my site so far?
Lastly, in all of your opinions, do you think Joomla with a rocket template is too difficult for someone who doesn't know anything about website structure, php, sql, java? I was doing pretty well getting this first site up after Kat and Igor helped with my install. But today, I can't get into my site and have no idea what I did wrong. Any help out there today? Thanks, KWilder
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- Who?
- Preeminent Rocketeer
- Posts: 25562
- Thanks: 613
- Joomla freelancer
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Hi,
I am truly sorry that you are having so much trouble with your site but I honestly think that we can't help you on this forum with those kind of issues. My best advice would be to learn Joomla first by following some beginners guides on the web and after that you extend this knowledge by applying some of our templates.
If you think that this is too much for you, you can always hire someone (even some of us if you want) to build your site - Check my services at: Mihha-Vision
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- Who?
- Preeminent Rocketeer
- Posts: 25562
- Thanks: 613
- Joomla freelancer
- Just one additional thing. You can by all means try to restore the backup from the day before.
- Check my services at: Mihha-Vision
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- Adrian Cooper
- Elite Rocketeer
- Posts: 531
- Thanks: 0
- Technologist, Published Author
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wpress wrote:
Hi all,
Overnight my access to my administrator panel no longer works. My saved login info just gives me an error. I've gone round with the host provider to no avail. Says it's a joomla script error; of which I have no idea what to do. Also getting 404 error. I can get into my cpanel but from there, I don't want to touch a thing and have no clue anyway.
I"ve been trying to get menus set up in Radiance using modules. I did have module errors before the site went down. I'm still in the learning curve for Joomla and rocket theme. Having difficulty understanding how to get extra menus in place along the sides of content, in addition to the top without using split menu, but Fusion menu. '
Have I damaged my sql database and should replace this? Should I re-install files from yesterday's backup on server? If I replace database does that remove all my work on my site so far?
Lastly, in all of your opinions, do you think Joomla with a rocket template is too difficult for someone who doesn't know anything about website structure, php, sql, java? I was doing pretty well getting this first site up after Kat and Igor helped with my install. But today, I can't get into my site and have no idea what I did wrong. Any help out there today? Thanks, KWilder
If you have access to cPanel or the command line, you could change the admin password directly in the database table or remove it completely so you can login and change it in Joomla admin.
I can't go in to how to do this here - you would be better asking on the Joomla forums.
I suggest in future you create a seconf Super Admin account so you can access Admin even if you cannot access using your main account. - www.ourultimatereality.com
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- azri445
- Jr. Rocketeer
- Posts: 24
- Thanks: 0
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im also having the same problem, been trying several time, no access right. I talk with my host, they also find its werid. we've been done changing the password from back end cpanel using myphpadmin.
been uninstall and reinstall fracture template 5 time..... now...... i got no clue. help me. i cannot access the back end after few hour log off.....
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- Roeland_A!
- Preeminent Rocketeer
- Posts: 10193
- Thanks: 71
- Which version of joomla are you using?
- *Karma comes in many forms, my personal favourite is the random saucepan from the sky* J.Spencer 17-02-2009
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