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How to get Help QUICKER!

    • DanG's Avatar
    • DanG
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    Re: How to get Help QUICKER!

    Posted 4 years 1 week ago
    • Debugging a blank front page:

      Requirements for Joomla! 3.x
      SoftwareRecommendedMinimumMore information
      PHP (Magic Quotes GPC off)[1]5.4 +5.3.10 + http://www.php.net
      Supported Databases:
      MySQL (InnoDB support required)5.1 +5.1 + http://www.mysql.com
      SQL Server10.50.1600.1+10.50.1600.1+ http://www.microsoft.com/sql
      PostgreSQL8.3.18 +8.3.18 + http://www.postgresql.org/
      Supported Web Servers:
      Apache[2]

      (with mod_mysql, mod_xml, and mod_zlib)
      2.x +2.x + http://www.apache.org
      Nginx1.11.0 http://wiki.nginx.org/
      Microsoft IIS[5]77 http://www.iis.net
      Check that Admin -> Site or System -> System Information -> PHP Information ->Core-> memory_limitis 128MB or higher.


      Requirements for Joomla! 2.5
      SoftwareRecommendedMinimumMore information
      PHP5.4 +5.2.4 + http://www.php.net
      Supported Databases:
      MySQL5.0.4 +5.0.4 + http://www.mysql.com
      SQL Server[4]10.50.1600.1+10.50.1600.1+ http://www.microsoft.com/sql
      Supported Web Servers:
      Apache[2]

      (with mod_mysql, mod_xml, and mod_zlib)
      2.x +2.x + http://www.apache.org
      Nginx1.11.0 http://wiki.nginx.org/
      Microsoft IIS[5]77 http://www.iis.net
      Check that Admin -> Site or System -> System Information -> PHP Information ->Core-> memory_limitis 128MB or higher.


      Footnotes
      1. PHP 5.3.1 is required for versions 3.0 through 3.2. At 3.3, the minimum is raised to PHP 5.3.10.[/p]
      2. In order to use SEO URLs, you will need to have the Apache mod_rewrite extension installed.[/p]
      3. Do not use PHP 4.3.9, 4.4.2 or 5.0.4. These releases have known bugs that will interfere with installation. Zend Optimizer 2.5.10 for PHP 4.4 also has serious bugs and you should ask your host to upgrade to a newer version. Joomla! versions 1.5.15 and later are compatible with PHP 5.3. Note that the OpenID library is not compatible with PHP 5.3.
      4. Support for Microsoft SQL Server was added for the 2.5 release; 1.6 and 1.7 do not have this support.
      5. For further assistance using Microsoft IIS, visit the Joomla! IIS forum

      Configuration Options
      If installing on a local computer, there are a number of packages that will help you get set up quicker than individual
      installations:
      For DataBase issues check :

      Admin -> Extend or Extensions -> Extension Manager -> Database and if there are errors then in the upper RightHand corner of the page click the FIX button.



      For ownership or permission issues check :
      • Check your folder permissions here:Admin -> Site or System -> System Information -> Directory Permissions to ensure they're writeable - which is all GREEN (except configuration.php which should be RED)
      • Check folders have 0755 permissions and that files are 0644 and that Owner/Group are correct (you can use an FTP client or FPA mentioned below).
      • Specifically check the ../cache and the ../templates/rt_templateName/css-compiled folders.
      • check Admin -> Site or System -> System Information -> System Information Tab->
        Web Server to PHP interface: apache2handler -or- CGI / FastCGI ? Joomla prefers CGI / FastCGI
        • Use the Joomla Forum Post Assistant to do more detailed checks.
        • Download the attached Joomla Forum Post Assistant "fpa-en.zip" file your to HDD.
        • Extract out the file "fpa-en.php" and Upload this to your servers Joomla ROOT folder
        • Open a browser window and run http://my-site.com/fpa-en.php
        • Post your findings to see if there are problems
    • Last Edit: 3 years 11 months ago by DanG.
    • DanG's Avatar
    • DanG
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    Re: Roksprocket

    Posted 3 years 9 months ago
    • RokSprocket Load More Issue

      Ran into this same problem and worked out a solution if anyone needs it:

      add the code below to line 281 of plugings\content\addthis\addthis.php:
      if (JRequest::getVar('format') != 'raw')

      Here's the story:
      Clicking the "LOAD MORE" button in the Roksprocket module causes an AJAX call to get additional information. That call requests content in the RAW format. The code in the addthis module assumes content is being requested in the XHTML format and makes a call to the JDocument->addCustomTag method. That method does not exist for a RAW JDocument instance which triggers the HTTP 500 error:

      Fatal error: Call to undefined method JDocumentRaw::addCustomTag() in /home/psalmon3/public_html/the613commandments_testb/plugins/content/addthis/addthis.php on line 282

      Adding that line of code to the addthis module tells it to perform the addCustomTag step only if the format is not 'raw'.
    • DanG's Avatar
    • DanG
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    Re: How to migrate from Joomla 2.5.x to Joomla 3.x.x

    Posted 3 years 7 months ago
    • To help you migrate from Joomla 2.5.x to Joomla 3.x.x, here is Joomla's guide -> https://docs.joomla.org/Joomla_2.5_to_3.x_Step_by_Step_Migration

      This is my personal protocol to upgrade from Joomla 2.5.x to Joomla 3.x.x:
      1. Backup your site with a free copy of Akeeba backup
      2. You must meet these System Requirements for J3.3.x:
        • Apache 2.2+ or Microsoft IIS 7
        • PHP 5.3.10+ (PHP 5.4+ Recommended)
        • MySQL 5.1+
        • Joomla 3.3+
      3. Verify that all Rockettheme products are the latest versions (Gantry, Rockettheme extensions and Template).
        Update any that aren't and clear your server cache and browser cache. As for the Rockettheme template you are using in the upgrade, make sure it's compatible with Joomla 3.3.x Joomla Templates Compatibility Matrix . You can check all current version numbers at Admin -> Extend or Extensions -> Extension Manager -> Manage.
      4. You can install a template, component, extension or plugin using Joomla's Upload Package File dialogue.
        You are not authorised to see this attachment.

        • Uninstall RokGZipper TOTALLY - this is not used anymore
        • Uninstall RokAjaxSearch, RokBox, RokCandy, *RokFeatureTable*, RokNavMenu and RokPad
        • This is optional but I would also uninstall RokStories and RokTabs as they're legacy extensions. They both can be replaced with RokSprocket modules.
      5. Verify all your 3rd-party extensions are up to date and that they are compatible with J3.3.x
      6. Update your Joomla 2.5 instance to the latest maintenance release (currently 2.5.28).
      7. Make sure you have the latest database schema updated to latests version 2.5.28 by going to: Extension Manager → Database tab. If your schema is not up to date like in the following image, click the Fix button.
        You are not authorised to see this attachment.

      8. Uninstall any Packages that are no longer needed or will not be migrating to Joomla 3.
      9. Go to Extensions → Plugin Manager and enter Remember Me into the Filter and press enter. Disable the Remember Me plugin by clicking the green check mark and making it a red circle.
      10. Using PhPMyAdmin console check that your Assets table is correct. See Fixing the assets table
      11. Backup your site again.
      12. Go to Components → Joomla Update. (It should say no updates found.)
      13. Click on the Options button at the top right corner. Select "Short Term Support" from the drop-down for Update server
      14. Click Save & Close.
      15. You will then see your Installed Joomla Version, the Latest Joomla! version and the URL for the update package.
      16. Click "Install the Update".
      17. Go to Extensions → Extension Manager → Database and click Fix if needed.
      18. From the Extension Manager go to Discover and see if there are any extensions to install
      19. If you uninstalled any of RokAjaxSearch, RokBox, RokCandy, *RokFeatureTable*, RokNavMenu and RokPad, tehn re-install them with the latest versions.
      20. Enable Remember Me from the Plugin Manager.
      21. Clear all back end and front browser caches.
      22. TEST EVERYTHING to make sure all the parts work.
      23. Backup your site again.
      24. Go to Content → Article Manager → Options button → Editing Layout tab and set the Enable Versions to Yes.
      25. Install your any new template or other extensions if you have them to install. Back up often.
      26. Configure them. Back up often.
      27. Test everything. Back up often.
      28. Backup your site with a free copy of Akeeba backup
    • Last Edit: 3 years 2 months ago by DanG.
    • The following users have thanked you: quantumottle

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    • DanG
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    Re: Gantry 5 checks

    Posted 3 years 4 months ago
    • Do this Admin -> Site or System -> Global Configuration -> Server -> Error Reporting -> set to MAXIMUM to check for more detailed error messages.

      Ensure you meet the requirements for Gantry 5 see http://docs.gantry.org/gantry5/basics/system-requirements

      Check your Admin -> Site or System -> System Information -> PHP Information -> Core -> memory_limit. It should be a minimum of 128MB or preferably higher.

      For WampServer issues see " ThreadStackSize on WindowsAnchor link for: threadstacksize on windows "

      For ownership or permission issues check :
      • Check your folder permissions here:Admin -> Site or System -> System Information -> Directory Permissions to ensure they're writeable - which is all GREEN (except configuration.php which should be RED)
      • Check folders have 0755 permissions and that files are 0644 and that Owner/Group are correct (you can use an FTP client or FPA mentioned below).
      • Specifically check the ../cache and the ../templates/rt_templateName/css-compiled folders.
      • check Admin -> Site or System -> System Information -> System Information Tab->
        Web Server to PHP interface: apache2handler -or- CGI / FastCGI ? Joomla prefers CGI / FastCGI
    • Last Edit: 3 years 4 months ago by DanG.
    • The following users have thanked you: quantumottle

  • Re: How to migrate from Joomla 2.5.x to Joomla 3.x.x

    Posted 3 years 2 months ago
    • Thank you so much for the step-by-step migration instructions DanG. You saved me what could have been a tremendous headahce.

      note: regarding step #25, as of Joomla! version 3.4, "save history" has been changed to "enable versions".

      Thanks again!
    • The following users have thanked you: DanG

    • DanG's Avatar
    • DanG
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    • Posts: 36748
    • Thanks: 3224
    • Custom work done

    Re: How to migrate from Joomla 2.5.x to Joomla 3.x.x

    Posted 3 years 2 months ago
    • Thank you for the heads up - appreciated
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  • Re: How to get Help QUICKER!

    Posted 3 years 2 months ago
    • Hello,
      I have given the admin information secure,
      see the site that is secure tab,
      you will see that the tablet work,
      I installed on your launsher way.
      installation does not give errors, with the result?

      Regards Jouko
    • Greg's Avatar
    • Greg
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    Re: How to get Help QUICKER!

    Posted 3 years 2 months ago
    • Hi Dan,

      I am trying to install a button to translate my site into spanish. Is there a plug in that I can use for this?


      Thanks
  • Re: How to get Help QUICKER!

    Posted 2 years 10 months ago
    • DanG's Avatar
    • DanG
    • Preeminent Rocketeer
    • Posts: 36748
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    • Custom work done

    Re: How to get Help QUICKER!

    Posted 2 years 10 months ago

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