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I registered for a year on Oct 2011, and my account doesnt expire until Oct. 2012. I have tested various templates to determine which I like best and only have used one entitlement to date. Can anyone tell me why am I being thrown to the renew screen when my account is still active and I still have entitlements?
Thank You, now it works and I did use the contact form -- (Phew) I was freaking out, love RT too much to be without it. I WILL be renewing my subscription when it expires