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Help! I've got a blank admin page

    • Tim Miller's Avatar
    • Tim Miller
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    Help! I've got a blank admin page

    Posted 13 years 1 month ago
    • Hey Guys,

      Very Odd, I was working on this site earlier today and left it up for a few hours. After coming back, closing and opening different tabs and browsers, I seem to be "locked" out somehow.

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      Please log in or register to see it.


      Anyone seen this in 2.5?
      Log-out does nothing.

      Thanks!
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      Tim Miller
      timmiller.net
    • Ben Simon's Avatar
    • Ben Simon
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    Re: Help! I've got a blank admin page

    Posted 13 years 1 month ago
    • Hi Tim,

      If you open the page source or FireBug/Developer Toolbar, do you see code in that blank space that may be hidden?
    • B e courteous to staff and members that volunteer their time helping you
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    Re: Help! I've got a blank admin page

    Posted 13 years 1 month ago
    • Ben,
      Yes, I tried this but it didn't show me anything I didn't know...here's a link:
      http://visualedgehosting.com/~x24/25/administrator/index.php

      I'm at a loss. I can log in as super from front-end but back end seems to be stuck in a "logged in mode" as the logout button on the right is displayed...

      Would so appreciate any help. I haven't backed up this site yet...

      Here is the config file, but I'm not sure that would show anything either:
      <?php
      class JConfig {
          public $offline = '0';
          public $offline_message = 'This site is down for maintenance.<br /> Please check back again soon.';
          public $display_offline_message = '1';
          public $offline_image = '';
          public $sitename = '7x24 Exchange Lonestar Chapter';
          public $editor = 'jce';
          public $captcha = '0';
          public $list_limit = '100';
          public $access = '1';
          public $debug = '0';
          public $debug_lang = '0';
          public $dbtype = 'mysqli';
          public $host = 'localhost';
          public $user = 'x24_25';
          public $password = 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx';
          public $db = 'x24_25';
          public $dbprefix = 'e9ews_';
          public $live_site = '';
          public $secret = 'A3XKC6MswEs9pMre';
          public $gzip = '0';
          public $error_reporting = 'default';
          public $helpurl = 'http://help.joomla.org/proxy/index.php?option=com_help&keyref=Help16:{keyref}';
          public $ftp_host = '127.0.0.1';
          public $ftp_port = '21';
          public $ftp_user = '';
          public $ftp_pass = '';
          public $ftp_root = '';
          public $ftp_enable = '0';
          public $offset = 'UTC';
          public $offset_user = 'UTC';
          public $mailer = 'mail';
          public $mailfrom = 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx';
          public $fromname = 'Joomla 2.5 Text';
          public $sendmail = '/usr/sbin/sendmail';
          public $smtpauth = '0';
          public $smtpuser = 'tmm9381';
          public $smtppass = 'media9381';
          public $smtphost = 'localhost';
          public $smtpsecure = 'none';
          public $smtpport = '25';
          public $caching = '0';
          public $cache_handler = 'file';
          public $cachetime = '15';
          public $MetaDesc = '';
          public $MetaKeys = '';
          public $MetaTitle = '1';
          public $MetaAuthor = '1';
          public $robots = '';
          public $sef = '1';
          public $sef_rewrite = '0';
          public $sef_suffix = '0';
          public $unicodeslugs = '0';
          public $feed_limit = '100';
          public $log_path = '/home/x24/public_html/25/logs';
          public $tmp_path = '/home/x24/public_html/25/tmp';
          public $lifetime = '200';
          public $session_handler = 'database';
          public $MetaRights = '';
          public $sitename_pagetitles = '1';
          public $force_ssl = '0';
          public $feed_email = 'author';
          public $cookie_domain = '';
          public $cookie_path = '';
      }
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      Tim Miller
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    Re: Help! I've got a blank admin page

    Posted 13 years 1 month ago
    • Hi Tim,

      This error is displayed in the Source for the admin area: Warning! JavaScript must be enabled for proper operation of the Administrator backend.

      Before seeing the problem did you do any of the following: Uninstall any extensions or admin modules, install any extensions, or modify any JavaScript files? Also mootools-more.js being loaded. This file isn't typically used in our templates, do you know what extension uses it?

      Can you try to install a new site on the same server? I'm wondering if this might be a server issue.
    • B e courteous to staff and members that volunteer their time helping you
      E ssential Tool - FireBug
      N ever assume I know what version you're talking about

      S earch the forum for a solution first
      I nclude a link to the problem
      M ark your resolved issues as [SOLVED]
      O nly PM moderators if they request it first
      N o...
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    Re: Help! I've got a blank admin page

    Posted 13 years 1 month ago
    • Ben,

      It's been a few days since I worked on this site. I most likely did install or even disable a plugin...if so, do you think there is a way to go in and enable from a file standpoint?
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      Tim Miller
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    Re: Help! I've got a blank admin page

    Posted 13 years 1 month ago
    • Hi Tim,

      I have a few ideas. Do you have a backup or can you make one of your site now? I would do that before proceeding.

      You could be missing some admin modules. The most obvious at this point is /administrator/modules/mod_login/. I would download the complete build of Joomla version that you're using and copy the mod_login directory over to your site. You could also try moving over the entire admin section. This is all reversible if you have a backup. Basically you're trying to see if it starts working and you'll be able to narrow down where the problem is located.
    • B e courteous to staff and members that volunteer their time helping you
      E ssential Tool - FireBug
      N ever assume I know what version you're talking about

      S earch the forum for a solution first
      I nclude a link to the problem
      M ark your resolved issues as [SOLVED]
      O nly PM moderators if they request it first
      N o...
    • Tim Miller's Avatar
    • Tim Miller
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    Re: Help! I've got a blank admin page

    Posted 13 years 1 month ago
    • Ben,

      That is good. I'll do it and post back soon as possible. Unfortunately it's a brand new VPS account and I have not set up any crons for back-ups. Typically I do 2x daily on working sites. Was in too much of a hurry.

      Will post back. I will also mention that I did install CB and switched to that login mod...but on thefront end it's still good.
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      Tim Miller
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    Re: Help! I've got a blank admin page

    Posted 13 years 4 weeks ago
    • Hey Ben,

      Unfortunately this was a no go. I copied over an entire admin directory from the same build and it gave the same results.

      Do you know if there is a way to go in and unpublish plugins from a file management standpoint?

      Thanks
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      Tim Miller
      timmiller.net

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