0
Welcome Guest! Login
0 items Join Now

ROCKETTHEME IS CLOSING ON JUNE 30, 2025. As a thank-you to our community, enjoy 50% off all themes with the promo code THANKYOU before we shut down. Read our Farewell Blog Post for more details.

Extension updates problem

Last Post
Search Topic

  • Extension updates problem

    Posted 11 years 8 months ago
    • I'm sure I'm just overlooking something.

      I've never worked with Joomla 3.x before and I'm admittedly unfamiliar with it.

      I noticed that after using Rocket Launcher Hexeris for Joomla 3.x, that there were several updates available. An indicator on the bottom right of the control panel showed a count of 7 items.

      I clicked into Extension Manager > Updates and saw the list. I checked off the first item, but cannot find the button to actually install the update.

      According to a Google search, I'm supposed to be seeing an update button at the top left like in this image:
      This image is hidden for guests.
      Please log in or register to see it.


      but what I see is this:
      This image is hidden for guests.
      Please log in or register to see it.


      Any ideas?
    #1018398
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
    • Posts: 25898
    • Thanks: 334

    Re: Extension updates problem

    Posted 11 years 8 months ago
    • hi there,

      there is an issue in joomla 3.x that it is sometimes not showing the control buttons correctly.
      try to refresh the screen, hopefully they will show up after that.

      kat :)
    • Kat05 / QA Lead & Support / Germany
    #1018401

  • Re: Extension updates problem

    Posted 11 years 8 months ago
    • So I cleared out my history in the browser and still nothing. I don't have the buttons to clean the Joomla cache, checkins, etc.

      Should I be patching this somehow?
    #1018433
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
    • Posts: 25898
    • Thanks: 334

    Re: Extension updates problem

    Posted 11 years 8 months ago
    • hi there,

      if you like send me your link and super admin details via pm so i can take a closer look.

      thanks, kat :)
    • Kat05 / QA Lead & Support / Germany
    #1018844
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
    • Posts: 25898
    • Thanks: 334

    Re: Extension updates problem

    Posted 11 years 8 months ago
    • hi again,

      thank you for the details.
      i checked your site and the buttons are showing fine for me at the moment.
      can you try again?

      kat :)
    • Kat05 / QA Lead & Support / Germany
    #1019283

  • Re: Extension updates problem

    Posted 11 years 8 months ago
    • That's bizzare. It still doesn't show for me. I'm using Chrome, Firefox, and IE9. It does however show when using Safari.

      I'm confused.

      PS. I've cleared the browser cache several times on each.
    #1019352
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
    • Posts: 25898
    • Thanks: 334

    Re: Extension updates problem

    Posted 11 years 8 months ago
    • hi again,

      mmm, not sure. i used ff and it showed right away for me.
      when i used to have this issue on my own sites, a simple refresh would make the buttons show up. the only thing i could suggest now is checking the joomla.org forum, maybe there are other things you could try.

      kat :)
    • Kat05 / QA Lead & Support / Germany
    #1019685

Time to create page: 0.078 seconds