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- Pr e m i e r S u p p o r t -

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    • 8degrees's Avatar
    • 8degrees
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    - Pr e m i e r S u p p o r t -

    Posted 11 years 7 months ago
    • I have an issue with an extension (roksproket) and I wish to use the Premier Support.I understand that the free support has its limits so I'm willing to pay. Any team member that could help me with this? I want to point out my issue and see if could be fixed.

      Thanks!
    #1018497
    • MrT's Avatar
    • MrT
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    • Web Designer/Developer

    Re: - Pr e m i e r S u p p o r t -

    Posted 11 years 7 months ago
    • http://www.rockettheme.com/premier-support

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1018527
    • 8degrees's Avatar
    • 8degrees
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    Re: - Pr e m i e r S u p p o r t -

    Posted 11 years 7 months ago
    • Mark Can you check an issue and let me know if it will be eligible for the Premier Support?
    #1018532
    • MrT's Avatar
    • MrT
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    Re: - Pr e m i e r S u p p o r t -

    Posted 11 years 7 months ago
    • If you use the contact button at the top of the page support will advise you if the item is eligible or not.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1018535
    • 8degrees's Avatar
    • 8degrees
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    Re: - Pr e m i e r S u p p o r t -

    Posted 11 years 7 months ago
    • Thanks Mark, But I already sent an email this morning with no answer yet... I just need to know if it could be fixed, and I do the purchase.
    #1018548
    • MrT's Avatar
    • MrT
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    Re: - Pr e m i e r S u p p o r t -

    Posted 11 years 7 months ago
    • I asked them to respond to you.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1018550
    • 8degrees's Avatar
    • 8degrees
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    Re: - Pr e m i e r S u p p o r t -

    Posted 11 years 7 months ago
    • Thanks for your help
    #1018561

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