SOLVED Having trouble with K2
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- remibeni
- Hero Rocketeer
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- Often Confused
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Is K2 still supported?
Site: printfinishing.us
Joomla 3.2
Theme: Leviathan
Gantry: 4.1.20
I installed K2, but lose styling in the backend on Control Panel, and cant access K2 at all in the backend.
K2 seems to think is may be a Rockettheme issue.
From K2:
"Make sure that the RC template supports K2 2.6.8, since some custom frameworks and templates support only certain versions of K2. "
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
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As I still had your admin details I was able to check... it would appear that all of K2 has been disabled? - this is nothing to do with RT or template.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
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Well I need to see your site in it's "not functioning" state. Please reinstate and tell me how to replicate the issues.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
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You're now getting a server500 error when I log into admin area of your site - tell me the error message associated with this when looking in your apache error log.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
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That doesn't look like an error message from the apache error log - ask your host for assistance if you can't find the error message.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- remibeni
- Hero Rocketeer
- Posts: 416
- Thanks: 0
- Often Confused
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I called the host...Bluehost. I am on a shared server. According to Bluehost, there is no way to access the 500 error, unless I have some sort of Unix Terminal experience, I don't.
While on hold with Bluehost, I logged into my Joomla account and tahdah, it seems to be working ok now.
I must be your amazing troubleshooting electromagnetism that set all things straight. Any comments??? lol
please try logging in again.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
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hmmm, I wish I could take the credit - but I did nothing.
If that is really how helpful your hosting company is going to be I would consider using a different hosting company if I were you.
So I added a category to K2, Item also, and it worked fine?
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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