how to get support as member ? and where to write topic?
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- Ahmad Al Delemi
- Rocketeer
- Posts: 96
- Thanks: 0
- Life is too short to wait.
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Excuse me I am beginner to this forum I have membership with rockettheam but I don't know how to get support ? Is by writing topic in this forum only ? If yes where should I write here (Member Sites) OR in (general discussion)?
thank you . - F1
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- prim
- Preeminent Rocketeer
- Posts: 17290
- Thanks: 217
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Yes you write down your question in the template- & plugin-specific forums.
Include as much information as possible, including a link to your site, error-messages (if you have any), PHP version and so on.
If we ask for access to your site then you can send the moderator a PM with the following info:
Link to the site and to the administrator part.
Login-details to your FTP, CMS (Joomla/WordPress/phpBB3 and similar) and database info. - Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it
- DanG
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- Henning
- Preeminent Rocketeer
- Posts: 29362
- Thanks: 954
- Volunteer
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Hi Ahmad,
this is NOT the right place to get support.
Please post your question in the template specific forums.
As an example: for questions about the Hadron template please post in the Hadron-forum:
www.rockettheme.com/forum/index.php?f=839&rb_v=viewforum
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- prim
- Preeminent Rocketeer
- Posts: 17290
- Thanks: 217
- Moved this post to "General Disussion".
- Please reply with a direct link to the issue & create a new thread for each new issue.
A template is only as good as the content that goes into it - DanG
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