CSS deleted after saving rt_alerion template
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- Mirja Anders
- Newbie
- Posts: 9
- Thanks: 0
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Hi,
after changing the accient color of the alerion template, the most of my CSS disappeared. Also the parallax effect doesn't work anymore.
The next problem is: Now i can't chance anything in the template.
What changed when I saved the template?
This is the link to the site: www.raab-werbeagentur.com/_eClients/limes-apothek
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- MrT
- Preeminent Rocketeer
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- Web Designer/Developer
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Please do not post extensions/template specific questions in the "General Discussion" forum. You should post in the extension forum or template forum as appropriate. Most of these forums are for members who have a current PAID membership. Our priority is always to assist paying members.
Thank you for your understanding.
You membership appears to have expired?
404 on your link?
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Mirja Anders
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- Posts: 9
- Thanks: 0
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Hi MrT,
sry for posting in the wrong forum. Can you move this thread in the right one please?
Here is the link, just forgot an E: www.raab-werbeagentur.com/_eClients/limes-apotheke/
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- MrT
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If I move this thread you won't be able to read it since your membership has expired.
I still don't understand what the question is though - you don't appear to have a custom CSS file at all?
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Mirja Anders
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- Posts: 9
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My problem is, I could delete the css and the js folder from the template in FTP and nothing would happen. My website was ready until I changed the accent color and saved the template. Everything worked, but now there is just the CSS from Joomla and not from the alerion template. The files exist.
I don't know what happend in the background when i pushed the save button, but I want to make it undone.
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- MrT
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I am having difficulty understanding you. What CSS files and JS files are you talking about - give me specific examples. Why would you want to delete our CSS and JS files?
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
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Please don't PM unless specifically asked to do so. We deal with hundreds of posts per day and it is impossible to keep track. Also, by keeping information in posts it benefits everyone and ensures you get the quickest response from any of our moderators. Thanks for your understanding.
Mirja Anders wrote:Hey Mark, can I give you access to the backend?
I have problems to explain in english.
I try to show you what I mean.
You may now PM access details - but unless I know what the actual issue is it's not going to help.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
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it looks to me like the css-compiled folder is not writable - ie. you have a permissions issue As you are using apache2handler instead of cgi/fastcgi I wouldn't be at all surprised by this...
For permission issues check...
i) site > system information > directory permissions - are all GREEN (except config.php which should be red)
ii) check folders are 755, files 644 and that owner/group are correct using ftp client
iii) specifically check cache folder and css-compiled folder
iv) check that your are NOT using apachehandler for you hosting and that instead you are using fastCGI/cgi. If you are you need to correct this in cPanel or Plesk or ask your host to change this. Then you'll have to start again afresh.
v) Use the Joomla Forum Post Assistant to do detailed checks http://forum.joomla.org/viewtopic.php?f=621&t=582860
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Mirja Anders
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- Posts: 9
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Thanks for this idea.
I checked all permissions, but it still doesn't work.
More issues I found are:
- The mobile menu is an select menu not a list that scrolls down.
- The images of the template sections I seleced in the backend, do not appear in the frontend.
- The Background of the main menu is invisible, but is should looks like the sub-menu point under "Home", called "Botendienst".
- The main menu is behind the content, so I can't click on it.
And I ask myself: What changed, when I pushed the save-button of the template.
It seems to be a css and js problem.
Thanks for your help
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- MrT
- Preeminent Rocketeer
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Ok - you are not getting any compiled CSS - therefore it still looks like permissions/ownership to me.
Please PM FTP logon, password and FTP URL. There is a limit to how long I can spend on this as you don't have a current subscription.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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