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FP RokSprocket Showcase only show a white page

  • Re: FP RokSprocket Showcase only show a white page

    Posted 10 years 9 months ago
    • Hi,

      tried it on another browser, cleared all cache - still not working. I can't log me in. Here in this site - I can log in (obviously).

      If I click on "forgot password" for example there comes the 404-error-page on the following link: www.rockettheme.com/component/user/reset
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    Re: FP RokSprocket Showcase only show a white page

    Posted 10 years 9 months ago
    • OK. I have to admit that I am not sure which site you can't login if you can login here in the forum. You see, main RT website and forum are completely the same website so it really doesn't make sense that you can login into the forum but you can't into the main website
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  • Re: FP RokSprocket Showcase only show a white page

    Posted 10 years 9 months ago
    • No, Iam in the extension-Updates-menu in my joomla-backend. If I want to update an extension of Rocket, I have to login to Rocket at my backend.

      Is there another way to update this?
    • Last Edit: 10 years 9 months ago by Lars Lehmann.
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    Re: FP RokSprocket Showcase only show a white page

    Posted 10 years 9 months ago
    • You can download RS installation form our site and install it manually on your using Extensions manager
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  • Re: FP RokSprocket Showcase only show a white page

    Posted 10 years 9 months ago
    • Hi. I have today installed the Rocketlauncher download of Anacron and have experienced the same problem whent trying to open and adjust thr FP Rocksprocket module. I get a blank page with the folloing message

      Fatal error: Call to undefined method ModulesHelper::getActions() in /home/busbante/public_html/administrator/components/com_roksprocket/views/module/view.html.php on line 139

      I have located the file as per the instructions but I don't want to alter anything as I don't know what I am doing.

      I have also cleared the browser cache but this does not help

      Below is the code from line 130 to 150 inc relating to roksprocket

      * Add the page title and toolbar.
      *
      * @since 1.6
      */
      protected function addToolbar()
      {
      JFactory::getApplication()->input->set('hidemainmenu', true);

      $user = JFactory::getUser();
      $isNew = ($this->item->id == 0);
      $checkedOut = !($this->item->checked_out == 0 || $this->item->checked_out == $user->get('id'));
      $canDo = ModulesHelper::getActions($this->state->get('filter.category_id'), $this->item->id);
      $item = $this->get('Item');

      JToolBarHelper::title(JText::sprintf('COM_MODULES_MANAGER_MODULE', JText::_($this->item->module)), 'roksprocket-logo');

      // If not checked out, can save the item.
      if (!$checkedOut && ($canDo->get('core.edit') || $canDo->get('core.create'))) {
      JToolBarHelper::apply('module.apply');
      JToolBarHelper::save('module.save');
      }
      if (!$checkedOut && $canDo->get('core.create')) {
      JToolBarHelper::save2new('module.save2new');

      Thanks
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    Re: FP RokSprocket Showcase only show a white page

    Posted 10 years 9 months ago
    • Install latest version of RokSprocket
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    Re: FP RokSprocket Showcase only show a white page

    Posted 10 years 9 months ago
    • Please post your questions in a new thread next time. There are multiple reasons for that so let me list just a few of them:

      1. Whenever you post in some other member thread, the member who opened that thread receives notification in his Inbox about that also. In case your issue or resolution is not the same as the OP, that just spams his Inbox with unnecessary emails
      2. Since we have multiple mods working on the forum, it is easier for other mods to spot your issue if you post in in a separate thread. If you post in already used thread, only mod that participates in that thread will see your question
      3. It is easier for other members to find a solution in case they try to find something if solutions are spread in separate threads
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