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Issue with Crystalline template

    • Harnisa's Avatar
    • Harnisa
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    Issue with Crystalline template

    Posted 11 years 3 months ago
    • Hi,

      I have installed crystalline template using rocketlauncher. However, an error show this on the frontend:
      Unable to write "overlay.css" in the "/css" folder.

      And also, I cannot update joomla and all extension after the installation. Can you please help me check what is the problem?
    • Last Edit: 11 years 3 months ago by Kat05.
    • Kat05's Avatar
    • Kat05
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    Re: Issue with Crystalline template

    Posted 11 years 3 months ago
    • hi there,

      joomla, gantry and your extensions are wayyy outdated.
      why can't you update?

      kat :)

      ps: i am editing your post, to only have the confidential info hidden.
      the description of the issue needs to stay in the public tab.
    • Last Edit: 11 years 3 months ago by Kat05.
    • Kat05 / QA Lead & Support / Germany
    • Harnisa's Avatar
    • Harnisa
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    Re: Issue with Crystalline template

    Posted 11 years 3 months ago
    • Hi, Kat,

      I don't know why. Whenever I try to update joomla & extension, an error message show
      "Download of update package failed"

      And also still have an error on frontend "Unable to write "overlay.css" in the "/css" folder"

      Kindly please help me.

      Thank you.

      Harnisa
    • Kat05's Avatar
    • Kat05
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    Re: Issue with Crystalline template

    Posted 11 years 3 months ago
    • hi again,

      i had another look and your update issues as well as the error showing on frontend are most likely permission issues.
      please have a look in your admin under > site > sytem information > directory permissions...
      these are all unwritable, but need to be writable in order for joomla to function properly.

      i am also seeing another issue, > site > system information > php settings...
      there is a setting for open_basedir, it's recommended to have that disabled.

      and one last thing i've noticed, your server is running php 5.2.17, recommended is 5.3 and above though.

      for the permissions issue, you can either ask your host for help or try akeeba admin tools, which will allow you to correct those permission settings.

      for the open_basedir and php version, please contact your host for assistance, they should be able to change those for you.

      once these are all sorted, you should be no longer see the error on frontend and the update problems for joomla and extensions should be resolved as well.

      please let us know if you need further help.

      kat :)
    • Last Edit: 11 years 3 months ago by Kat05.
    • Kat05 / QA Lead & Support / Germany
    • Harnisa's Avatar
    • Harnisa
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    Re: Issue with Crystalline template

    Posted 11 years 2 months ago
    • Hi Kat,

      I ask my host for help and he reply this:-

      Hello,

      I have changed the file permissions and I was receiving the below error and this seems to be a code error. Please contact the web-developer and check this more.

      Warning: file_put_contents(/home/iemnsorg/domains/iemns.org.my/public_html/templates/rt_crystalline/css/overlay-hash) [function.file-put-contents]: failed to open stream: Permission denied in /home/iemnsorg/domains/iemns.org.my/public_html/libraries/joomla/filesystem/file.php on line 418

      Regards,
      Abel J

      Can you please help me? I don't know what should I do.

      Harnisa
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    • Harnisa
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    Re: {SOLVED} Issue with Crystalline template

    Posted 11 years 2 months ago
    • Hi,

      I solved it, thank you. I just rename my htaccess.txt to .htaccess file and adjust it so that the website was working on php 5.3 modus.
      For anyone who had errors like Warning: file_put_contents ... file.php on line 418 ($ret = is_int(file_put_contents($file, $buffer)) ? true : false;) and a whole bunch of permissions on Unwritable:

      I added in .htaccess :
      <FilesMatch "\.php$">
      AddHandler x-httpd-php53 .php
      </FilesMatch>
    • Last Edit: 11 years 2 months ago by Harnisa.
    • The following users have thanked you: Kat05

    • Kat05's Avatar
    • Kat05
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    Re: {SOLVED} Issue with Crystalline template

    Posted 11 years 2 months ago
    • hi again,

      glad you resolved your issue and thanks for sharing your solution, very much appreciated!

      kat :)
    • Kat05 / QA Lead & Support / Germany

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