SOLVED Many Problems (Invalid Token, Pagination, Slowness, Ajax?)
-
-
- Adriano Martins Antonio
- Newbie
- Posts: 11
- Thanks: 0
-
I bought the theme and really liked. But is having problems:
1) In Update in Extension Manager. I'm trying to login RocketTheme, but the following message appears: ". A username and password must be entered" Strange because I use the same username and password to enter the site directly.
2) In the Template Manager, I try to change any parameter but it does'nt, since it seems that is disabled. I click, but does not change anything.
3) When I try to save the theme, the following message appears: "Gantry - Invalid Token"
4) RokSprocket Module v2.1.1. (backend) I make the change, but when I try to save, it has no effect.
5) In the frontend, RokSproct again. I click "Arrow Navigation" and "Pagination" or nothing happens. See: www.pmgacademy.com/pt/blog
6) After I installed the theme, the site became very slow. - Last Edit: 10 years 8 months ago by Adriano Martins Antonio.
-
-
-
- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
-
1. are you using akeeb admin tools? did you add the necessary exclusion?
2. Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.
3. I'll look - but clear browser and server cache - make sure you allow cookies and delete cookies too.
4. What are you trying to change? - I'll look.
5. You have a JS error on the frontend - any JS error will break all other JS too (roksprocket).
6. You don't seem to have enabled rokbooster to compress the css/js? (rokbooster will need tuning to your environment and we can't do this for you within the scope of this forum).
Also, Please post your FTP logon, password and FTP URL in the secure area of your post.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
-
-
-
- Adriano Martins Antonio
- Newbie
- Posts: 11
- Thanks: 0
-
Dear MrT
1) I did not understand your considerations. I use Akeeba to perform Backup only.
2) I posted in secure tab.
3) I deleted all cache and cookie browsers (Chrome and Firefox) and does not work. I tried another computer, but also does not work.
4) I fixed the broken JS Linkedin, yet still did not work the navigation Roksprocket.
5) I use JCH Optimize, but rather use the Rockbooster, but unfortunately VERY error generated on the site. Every time I went back to a page after having visited, the content was broken. It may be that there was a lack of experience in the configuration. I would like to use Rokbooster but could not configure.
Regards
-
-
-
- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
-
1. It's not relevant then
2,3,4,5. I looked at your site and you had progressive cache enabled (NEVER use this - always use Conservative). JCHOptimize was disabled (Good because that always breaks things), System cache was enabled (never use this unless your site is truly STATIC - never changes) so I disabled, you had jotcache enabled - I disabled this for now whilst we try to find cause.
I then looked at your extensions - oh my, you seem to have every extension known to man installed, you really need to eliminate a lot of these by disabling (and preferably uninstalling). You're loading multiple copies of jquery on the page and this always causes issues so disable extensions that are causing extra copies to be loaded, then clear server and browser cache and try again.
You had error level set to "none" in global config so I set this to maximum. This reveals that you have a plugin called "emailasusername" causing php error on your site - so this needs to be corrected.
As you are using J3.2.2 you also need to verify that all your plugins/extensions are compatible with J3 too.
I did try disabling a few extensions to try to find the error but there are far too many of them for me to check them all for you. You need to try and test that whole page one module/extension at a time until you find the culprit causing roksprocket to not work.
You also still have error in browser console associated with facebook (not sure which if the many facebook plugins is causing that). You need to eliminate this too.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
-
-
-
- Adriano Martins Antonio
- Newbie
- Posts: 11
- Thanks: 0
-
Hi MrT.
After setting "Yes" from the Debug System. Everyone worked! Why?
All installed components are used.
Regards
-
-
-
- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
-
I have no idea - and you obviously don't want debug on in production?
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
-
-
-
- Adriano Martins Antonio
- Newbie
- Posts: 11
- Thanks: 0
-
I opened the frontend and backend in Internet Explorer and absolutely everything works. I go back to Firefox and Chrome, nothing works. Why?
Please, I need help. Already have disabled most of the components, removed others, have disabled almost everything and does not work.
-
-
-
- Daniel Hofmann
- Jr. Rocketeer
- Posts: 45
- Thanks: 0
- I have the exact same set of errors and the debug worked but obviously that isn't a workable long term solution. This is immediately after I used Rocketlauncher to install. I haven't changed a thing.
- Last Edit: 10 years 8 months ago by MrT.
- Daniel
http://www.imedpharma.com/
http://www.imedanimalhealth.com/
http://www.veteyecare.com/
-
-
-
- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
-
Daniel Hofmann - The account details you provided are admininstrator - not superadmin level - please elevate to superadmin so I can check. Please also give details on the Ajax error your are getting and the pagination errors = on what page - how do I replicate?
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
-
-
-
- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13482
- Web Designer/Developer
-
Adriano Martins Antonio - Your admin details no longer appear to work for me to check again?
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
-
Time to create page: 0.057 seconds