What about taking all the (SOLVED) posts, and move them to another catagory that contains sub-catagories that deal with topic of the 'solved' post?
Once this is done, each day - or every two or three days, move the solved postes, as they build up, into the appropriate sub-catagory. Then advertise that folks should look there first.
Does this defeat the need for a search feature? Is this just more busy work that's needless?
thomas is spot on re. changing status of message, it's not always done and can be quite annoying
searching is the most important thing ... if you search, 99/100 you'll find the answer to any issue with any template apart from maybe the current month in the first week or two of the month
Heres an idea,
Can the message icon column be sorted, like you can sort the subject, started by, replies, etc...
Then you could order all the solved messages to the top of the page.
Heres an idea,
Can the message icon column be sorted, like you can sort the subject, started by, replies, etc...
Then you could order all the solved messages to the top of the page.