SOLVED Getting fatal error randomly
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- Cesky WEB
- Newbie
- Posts: 8
- Thanks: 0
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Hello,
i would like to ask about strange situation happening with websites on Rockettheme templates (used rocketlauncher packages of templates). From time to time (not everything) when the page is reloaded, it gives blank page with error message:
Fatal error: Class 'JFile' not found in /mnt/web-data1/kobryn-t_cz/public_html/www/administrator/components/com_rokcandy/helpers/rokcandy.php on line 60
For example on this site: www.kobryn-t.cz/
the file libraries/joomla/filesystem/file.php is there in its place, I cant figure out what is going on. Can you please help me solve it?
Thank you.
Have a nice day,
Pavel - Last Edit: 9 years 7 months ago by Cesky WEB.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.
Your site is working ok now?
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Sorry for the delay... I am seeing two error messages:
1. Gpc_magic_quotes should be OFF
2. I can't get into admin.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Cesky WEB
- Newbie
- Posts: 8
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Oh, Im sorry. We just let the website move to another host to check if it is server-side issue - therefore the magic quotes notice. And the login - my mistake, I added permissions - you can now check.
Have a nice day,
Pavel
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Your database has errors - use Extensions > database > fix button.
That's all I can suggest as your membership has expired - support requires a current subscription.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- Cesky WEB
- Newbie
- Posts: 8
- Thanks: 0
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Hi Mark,
thanks for feedback. I made the DB fix and also moved site to server with PHP 5.3.10 instead of 5.4.x ..and now it seems to be ok so far (fingers crossed
). Lets see in time.
Have a nice day,
Pavel
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