SOLVED Not happy with template
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- mister@
- Jr. Rocketeer
- Posts: 23
- Thanks: 0
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Hi there,
I bought some templates for Joomla 1.5 and was always happy with them. Now I also bougth one, but I am not happy with it. I spend some hours on it, but its not that, what I was thought. Is there a possibility to get back my money?
Thank you in advance
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Please use the "contact us" link at the bottom of the page to contact our support department and they will be able to help you.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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- mister@
- Jr. Rocketeer
- Posts: 23
- Thanks: 0
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OK, thems to be a problem:
"Since RocketTheme is offering non-tangible goods we do not issue refunds after the membership is made, which you are responsible for understanding upon registering at our site."
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- MrT
- Preeminent Rocketeer
- Posts: 101084
- Thanks: 13484
- Web Designer/Developer
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Ok - sorry that support were unable to help you, those conditions are laid out in our terms of service.
You purchased a joomla template club membership which entitles you to use any of our joomla templates that you wish (subject to your site allowance) - you are not constrained to one particular template. So, if you've decided one template is not for you then please try another. Also, as a template club member, you can post any questions that you may have in the appropriate template forum and we'll be very glad to assist you. There's no need to struggle on your own, you can ask as many questions as you wish.
Thank you for your understanding - I will now close this topic.
Regards, Mark. - Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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