Upgrade Joomla
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- iown
- Newbie
- Posts: 4
- Thanks: 0
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Good morning
When I try to upgrade Joomla I get the following message "ERROR:
The archive file is corrupt, truncated or archive parts are missing"
I get this in ALL Rocket Themes (3) but not on other Joomla sites?
How do I fix this please?
Keith - Keith G Smith
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- DanG
- Preeminent Rocketeer
- Posts: 36750
- Thanks: 3229
- Custom work done
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iown wrote:
Good morning
When I try to upgrade Joomla I get the following message "ERROR:
The archive file is corrupt, truncated or archive parts are missing"
I get this in ALL Rocket Themes (3) but not on other Joomla sites?
How do I fix this please?
Keith
Please see https://www.squirrelhosting.co.uk/hosting-blog/hosting-blog-info.php?id=84
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- DanG
- Preeminent Rocketeer
- Posts: 36750
- Thanks: 3229
- Custom work done
-
iown wrote:
Thanks for the link.
I have already been there the the tmp folder and the log folder path is correct and writeable.
This problem for me is only with Rocket themes can you help?
Keith
Lets check for ownership or permission issues:
- Check your folder permissions here:Admin -> Site or System -> System Information -> Directory Permissions to ensure they're writeable - which is all GREEN (except configuration.php which should be RED)
- Check folders have 0755 permissions and that files are 0644 and that Owner/Group are correct (you can use an FTP client or FPA mentioned below).
- Akeeba's Admin Tools has an option to fix directory permissions site wide.
- Specifically check the ../cache and the ../templates/rt_templateName/css-compiled folders.
- check Admin -> Site or System -> System Information -> System Information Tab->
Web Server to PHP interface: apache2handler -or- CGI / FastCGI ?
- Joomla prefers CGI / FastCGI
It's rare that a hoster will correctly set your apache2handler Owner/Group settings after you've installed Joomla. This situation is negated when using cgi/fastCGI as the Web Server to PHP interface.
- Check your folder permissions here:Admin -> Site or System -> System Information -> Directory Permissions to ensure they're writeable - which is all GREEN (except configuration.php which should be RED)
- Download and use the Joomla Forum Post Assistant to do more detailed checks.
- Download the attached Joomla Forum Post Assistant "fpa-en.zip" file your to HDD.
- Extract out the file "fpa-en.php" and Upload this to your servers Joomla ROOT folder
- Open a browser window and run http://my-site.com/fpa-en.php
- In the SECURE tab of your reply post the http://my-site.com/fpa-en.php link so we can see if there are problems
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