I have purchased the Joomla Metropolis, and it said you have lifetime updates.. but when I try to download the latest version, it keeps telling me to buy it.. I put in an email about this already, and nobody is responding to me.
I have just checked our support emails, there is only one from you from Dec 2nd. which I replied to, asking you to post into the forum with your phpbb3 installation question. For some reason there is no email about your Metropolis subscription not working.
Anyways, I've checked your account and the subscription looks fine, did you login prior to trying to download the template again?