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Broken Template purchased.

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    • MyKauf's Avatar
    • MyKauf
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    Broken Template purchased.

    Posted 9 years 4 months ago
    • Hi,

      I have paradigm-1.5-rocketlauncher_j34 bought. And when I click on Extensions->Templates comes this error message. What should I do?

      I updated jommla to 3.4.5
      An error has occurred.

      0 Invalid controller: name='', format=''

      Return to Control Panel
    #1259377
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
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    • Web Designer/Developer

    Re: Broken Template purchased.

    Posted 9 years 4 months ago
    • Please would you post your URL, superuser id and pswd in the secure tab of your post and i'll have a look for you.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1259385
    • MyKauf's Avatar
    • MyKauf
    • Newbie
    • Posts: 6
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    Re: Broken Template purchased.

    Posted 9 years 4 months ago
    • What is secure tab?
    #1259389
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
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    • Web Designer/Developer

    Re: Broken Template purchased.

    Posted 9 years 4 months ago
    • See screenshot.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1259399
    • MyKauf's Avatar
    • MyKauf
    • Newbie
    • Posts: 6
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    Re: Broken Template purchased.

    Posted 9 years 4 months ago
    • This message contains only secure information that is visible to MrT, moderators and administrators
    #1259405
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
    • Thanks: 13484
    • Web Designer/Developer

    Re: Broken Template purchased.

    Posted 9 years 4 months ago
    • Ok this is very strange. I think the Joomla installation is corrupted. Presumably you started with the rocketlauncher package? I just downloaded that and tried it myself locally and it worked fine so I know that there is nothing wrong with the package.

      One thing I do notice on your site is that you are using apache2handler which can often lean to permissions issues. I suggest that you change to cgi/fastCGI. Then, please can you download the rocketlauncher packages again and start afresh with the installation on an empty directory and empty database. Make sure that you unzip the rocketlauncher package on your server.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    #1259512

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